Fraude

Rodrigo717
Level 1
Malibu, CA

Fraude

I been very disappointed with Airbnb lately I use Airbnb for a long time now I been experiencing fraude one after another I hope my situation gets resolves as soon as possible cause I just got charged 3200 from direct book that can be available how’s that possible ??? What’s happening to responsibilities on Airbnb ??? I don’t even get email from the help center ???? 

it’ll be the last time. 

1 Reply 1
Helen3
Top Contributor
Bristol, United Kingdom

Sorry you post isn't clear.

 

Are you saying that you went outside of Airbnb and paid someone directly for a booking @Rodrigo717 

 

If so, this is nothing to do with Airbnb.

 

You will need to contact your bank/credit card and see if you can do a chargeback.

 

With Airbnb you never pay a host directly rather Airbnb holds your money for you until the booking has taken place.

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