US taxes on Canadian

[Dee2141]

Both the renter and the host are Canadian.   On the last transaction they refused to payout because suddenly they want us to give them a US tax number.  The property is in Mexico and we don't have a US tax number???   On the last request the payout should be $3100.   After they took all the taxes and charges I would get $1300.00.   That is ridiculous.

There is nobody to talk to.  I talked to three people including a supervisor who said the tax department would reach out to me.  Well guess what.  I get an email that says that they only way to respond is not through phone but by email.   Then they send me a couple of links to see if "it helps".  It doesn't because there is no information on Canadians having to pay US taxes.  I respond but they don't answer.

[Dee2141]

Has anyone had any luck talking to anyone in the tax department.  They don't answer my question and keeping sending me to links that don't answer the question?

[Joan2709]

@Dee2141 

Sorry to say I don't think Airbnb has a "Tax Department"; at least not one you can speak with as a Host. Was there a specific question you had that we might be able to help with?

[Dee2141]

Well I am Canadian.  I am trying to find out about taxes.   They suddenly started to take US taxes off of my bookings.  I told them I am Canadian and they have all the verified ID.   Then they wanted me to fill out a 1099 which is an American tax form.  I am not American.

Also how do I get a copy of the Mexican taxes that were paid.   Do they have a year end document that shows what was paid in taxes?

[Joan2709]

@Dee2141 

Not familiar with how income taxes work for a Canadian Citizen with a property in Mexico? 

Here is what I found on taxes for Mexico:

 Responsible Hosting in Mexico

https://www.airbnb.com/help/article/2834

Your Tax Returns Mexico

https://recursosfiscalesairbnb.com/personas-fisicas/tus-declaraciones-de-impuestos-isr-e-iva/#2-%C2%...

Mexico Tax Hub

https://recursosfiscalesairbnb.com/#_gl=1*1e50vg4*_gcl_au*MTAyODM2Njg3My4xNzQ4NDczOTIy*FPAU*MTMyMTE5...

Airbnb Earnings for Tax Purposes

https://www.airbnb.com/help/article/416

Taxes Remitted Report