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Guest checking out early

‎28-03-2022 08:06 PM
Patti89
Level 2
‎28-03-2022 08:06 PM

Guest checking out early

My guest booked our place for 30 nights & is cutting it 6 nights early due to a job change.  Do I owe her a refund?

‎28-03-2022 08:06 PM
0 Likes
2 Replies 2
‎28-03-2022 08:15 PM
Emiel1
Top Contributor
‎28-03-2022 08:15 PM

@Patti89 

30 nights is a "long term stay", the "long tem stay cancellation" policy has been applied to the reservation  and will not provide a refund.

‎28-03-2022 08:15 PM
‎28-03-2022 08:18 PM
Gordon0
Level 10
‎28-03-2022 08:18 PM

No.

‎28-03-2022 08:18 PM

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