Guest left a voicemail stating they are going to call airbnb to revoke their positive review in response to my review.

[Heidi599]

Well, I just looked the reviews I have left. And the review for this particular guest was removed.

This is what it said:

Judi and her family stayed in our home for three nights. The house was left relatively clean upon departure. Communication with this guest was mediocre. Judi requested an early check-in at 8 pm the night before her arrival; I messaged back immediately and let her know I wasn't sure I could accommodate her request and would message her once the cleaners completed cleaning. I messaged Judi around noon, the day of check-in, apologized, and let her know the earliest she could check-in was 3 pm (an hour before the standard 4 pm check-in time). As I finished my final walk-through and was about to set the keycode, I noticed a car in the driveway at 2:30. I asked Judi if she hadn't seen my messages, and she replied I hadn't seen hers, which was baffling since I received no response to the two messages I sent. I showed Judi around, and she said the house was beautiful. I messaged her a couple of times during her stay to see how things were going and never received a response. Judi agreed to pay the $50 pet fee before booking the home; however, she didn't pay it within the 72-hour Airbnb grace period. I did not contact Airbnb about this, and Judi did pay the $50 the day after check-out. Judi's reservation was for two guests; however, at least one additional person stayed in the home. I do not charge for extra guests; however, I like to know how many people are staying at my house. While emptying the trash, I had the unpleasant discovery of finding used, unbagged "pee pads" in the smaller trash bin that I need to transfer to the large city bin. I would recommend that in the future if Judi would like to check in early, the host should be contacted at least a few days in advance to allow for the opportunity to accommodate the request.

I posted the review yesterday and now it's gone. Her review is still up. 

This is her review: 

This host deserves so much credit. This home is in wonderful shape and is super clean and has top notch appliances and linens. The backyard was perfect for our 2 dogs.
Heidi exceeded our expectations in every single way!

So, this is what happens if you are honest about reviewing someone. Is this review really that bad? It's all factual. Do I owe it call these people back after two weeks,  that didn't communicate the entire time they were at our house?  

[Helen744]

Helen @744 no you have not hon. It goes one two three . Both host and guest leave a review . neither are available until both are in . Fourteen days . guests leave a message for the host which is private and a message for the review . The assumption is 'that you let your host know how they can improve or some such' and the other which is public is supposed to say if they liked you in particular or enjoyed their stay. Some guests mix these two up and send the criticism into their public review as in 'the couch is lumpy or the pillows too soft . after these two reviews appear the host can then reply . Either   'thanks for staying hope to see you again or Thanks for the lovely review  etcetera or  and this is the biggy... especially if you have left a mild review and are hit in the face with something nasty after no communication during  their stay about the issue.Neither of the reviews can or have been seen at this stage they both appear together. If the guest then says .... per example ... it was a dirty house with a nasty host in their first and only review then you can say .... this is unfair and the people before you and after you did not say this . the review can take up to two weeks for both to fill it in . I am not sure why you guys do not have to deal with this as Superhost depends on this nonsense. H.

[Sarah977]

@Helen744  I suggest you read the article that Colleen posted. Both hosts and guests have 30 days to leave a response to a posted review. 

Are you really trying to tell me that I haven't seen responses guests have left to the review  a host has given them? It's not something I just made up. 

This has nothing to with the guest mixing up the private and public message.

"I am not sure why you guys do not have to deal with this as Superhost depends on this nonsense. H."

??? Superhost depends on what nonsense? My guests have left reviews, and I have left reviews for them. No guest of mine has ever mixed up a private message and a public one. And I have never had the need to respond to a review, nor have my guests.

[Helen744]

Helen@744 Sarah I deal with it everyday . I do not know which bit I am not making clear about reviews or which bit you disagree with.The lady above was surprised because the guest for whom she concurrently left a bad review left her a good review. So by the time she realised this the guest also realised that they could not counter this with another public comment although the host could and chose instead to contact Airbnb and have the review by the host 'removed'. That is the response. There is no tit for tat as we are having . That would be a diabolical mess. The host on the other hand can make  a publicly shown response'after 'the review from the guest . This usually takes the form of a thank you for staying. Either host or guest can try thru Airbnb to have their public responses or their counter parts removed . It must be done thru AIRBNB and cannot be done by pushing a button.The responses that you see may appear to be one after the other on both parts but they are concurrent. The only ANSWER to a review that shows publicly is the hosts.If you have ever had reviews then you are well aware that a guest delivers to a host both a private and a public response ,if they wish ,as part of their one and only public response. the private part could be anything of a private nature ,not for or relevant to public consmption and not shown to the public. They also attach a separate response which becomes public. This is the one we all see and is generally something like 'house is comfortable and cosy a good place to stay' I do not think Australia has a different system H

[Sarah977]

@Helen744 The policy Colleen posted  is clear.  A response (not review) to a review they were given can be made by either a host or a guest up to 30 days after the reviews are made public. 

I have read plenty of public responses guests left to the public review they were given. They post these responses after they see the review they were left if they don't like it.

You may never have noticed that a guest left a response because the response they leave when they feel the host has left them an unfair review appears on the guest's profile, not on the host's.

If you want to believe only hosts can leave responses, that's your prerogative, but it isn't true.

[Brenda328]

@Sarah977   I believe a host only has 14 days to respond to a guest review - even though all the documentation says 30 days.  I base this on the fact that I received a horrid untrue review a couple of years ago and took my time deciding how to reply to it because the documentation said I had 30 days.  When I did try to reply well within the 30 day time limit the system would not allow me to post the reply. 

When I contacted Airbnb they informed me that I only had 14 days to respond to a review and that I could not longer respond.  Just want to let other hosts know so they don't make the same mistake I did.

[Huma0]

@Helen744 

@Sarah977  is correct. Guests ARE able to leave responses to reviews. I haven't bothered to check all my guests profiles to see if they've responded to my review but I know a few have. I remember one guest leaving an irate response to a negative review I left for her, so I know this to be the case. 

I think that most guests don't leave responses, perhaps because they don't know that they don't know/notice that they can or they simply choose not to because they don't think it's important and they're busy. However, they certainly can leave a response if they choose to. They are just more likely to leaved a response to a negative review than a positive one.

[Colleen253]

For clarity on the subject of responses,

https://www.airbnb.ca/help/article/32/responding-to-reviews

@Heidi599 @Helen744 @Sarah977 

[Karla533]

@Heidi599   Thank you so much for the follow up information so we all know how these things are handled!

It's stressful to leave a negative review even if you never hear from the person again. It's like firing someone. Every executive and manager who's any good will tell you that firing people is always stressful and often they'll say it's the worst part of their job.

[Helen744]

Helen @744 she probably will not read it but other hosts will. All You have to do is fill in your stars honestly and give other hosts the heads up in a subtle way. Did you leave this review . Its wayyyyy too long" .No communication maybe did not look at our rules about guests numbers otherwise clean and tidy " H.No more is needed 

[Mike-And-Jane0]

@Heidi599 In Europe (and I think the same applies in other countries) guests and hosts can always ask for the reviews they have written to be removed. I wonder if you are in the 14 day period so that removal of her review has also removed yours. If this is the case it should magically reappear 14 days from the end of the stay.

[Heidi599]

@Mike-And-Jane0 It’s past the 14 day period, and when I spoke to Airbnb they confirmed they removed my review to investigate and see if I violated their policy. They said it takes about 48 hours and either the review will go public again or I’ll receive an email stating I was in violation.

[Mike-And-Jane0]

@Heidi599 At least you got an answer. @Anonymous is an expert on whether a review violates the Airbnb property. Lets see if he gives a view on your original post of the review.

[Anonymous]

@Heidi599  As far as I know, there's no statute of limitations on when you can have your own written content removed.  Your guest will always be within her rights to remove (but not revise) her published review and ratings. I'd take Airbnb's advisory at face value for now, although that waiting period might be longer than 48 hours.

@Mike-And-Jane0  There's the official policy on reviews that we can all see, and then there's also an undisclosed set of shadow guidelines that Airbnb applies at the discretion of whoever's desk the case lands on. It used to be that you officially weren't allowed to mention an "investigation" in the review (usually meaning a dispute over charges), but that rule is gone now. What I've been able to glean from the shadow policy is that reviews mentioning sex, drugs, criminal activity, or bodily excretions brush too closely with defamation and will get removed. We can probably add the content of trash bins to the list of things that are too private to discuss in a review. Others have pointed out that saying "pee pads" might be the deal-breaker here, if the review gets censored, and I'm inclined to agree, but Airbnb won't disclose the reasons for their decision. Bottom line is, that review is waaaaay too loaded with details that are embarrassing to the guest but not even remotely relevant to hosts considering her request. It should have been about 90% shorter and 500% more generalized.

[Normen0]

@Heidi599 I agree with @Andrew0.  
If you are upset with the guest - a good policy is to wait a day or a few days before writing the review. Do not write reviews based on your emotions. If you tend to be wordy, write it out in Notes and sit with it, edit as needed so that it is not insulting but factual. The point is to give enough information to other hosts to decide whether to host or not. Proper disposal of pee pads, garbage etc is a learning issue. I assume some folks don’t deal with their own garbage and have no comprehension of how disgusting it is.  Education through private feedback.  
Having said that, when you get the worst guest ever, please warn us!!  I am reminded of the worst review I ever read for a potential guest at my place, who had also hosted briefly. And I quote “This is as close to a murder house as you will get on AIRBNB!” and the review went into way too much detail but nonetheless got the point across. I wouldn’t have written it that way but it compelled me to turn the guest down, mostly due to their very unprofessional response to their guest’s review in which they ranted on and on and called the guest an @-hole and made bizarre counter claims. 
Next time, come here to rant first before writing the review. You are sure to get some good tips and likely some good lines.  

[Jamie872]

@Heidi599  I was just wondering what the outcome was after the 48 hour review, if ABB decided it should be removed what was the reason for the removal?