@Jimmy630
In the 3 years I was listed on Expedia, I never received a reply to any support ticket. They were always closed without explanation.
It's just the nature of the beast these days. Airbnb support is also pathetic, but in different ways. They actually respond, and tell you how wonderful you are, but then don't answer your questions or move your issue forward in any way. It just goes nowhere.
So, I just avoid any interaction with support at all costs. And oddly, things have improved a lot since then.
Hope that helps.