How to ask guests for reviews after their stay?

[Nandini11]

Hi everyone!

I want to learn —how to  ask your guests to leave a review after their stay?

Do you message them personally or just rely on the automated Airbnb prompt?
Would love to know what’s worked well for you.
Thanks in advance! 😊

[C197]

@Nandini11 

Make your guests aware that you are expecting a 5 review well before they arrive and that you are prepared to earn it.

Do you send a morning after message? If not do this and also re-iterated.

Also send again, re-iterate on your checkout message.

This has to be done and worded subtly! 

Good luck 🍀 🤞🏼 

Cyn

[Nandini11]

Thankyou  @C197 

I do all the things to make them comfortable, but don’t receive any reviews yet.

[C197]

@Nandini11 

How many guests have you hosted? Something does not seem right if no reviews at all - I'm sure you're a great host. You need to get your reviews!!😊 The people below have given some great suggestions x

@Susan5609 @Greystone0 @Patricia2526 

[Kitty-and-Creek0]

@Nandini11 

Good question- I leave a review right away, after they leave and I've inspected the guest space. That will prompt them to leave their own. I also send them a note in the message thread thanking them for their stay. No mention of a review, just gratitude. 

[Nandini11]

Thankyou @Kitty-and-Creek0 

I use to do that but still it doesn’t prompt them to leave any reviews to my listing. 

[Bhumika]

This is great @Kitty-and-Creek0 ! 

Do you have a template note that you usually send as a thank you message, or do you personalize it for each guest? 

It would be interesting to hear how guests react to these parting notes! 😉

[Kitty-and-Creek0]

@Bhumika 

Good question - I thank each unique guest individually, not with a template note. 
Most of our guests leave a wonderful entry in the guest book, and when we read them, it is an instant mood lift! 

[Bhumika]

@Kitty-and-Creek0 I love when hosts talk about guest books 😍 It is such a wonderful way to keep the memories of the guest and what they loved.

When I visited Québec City sometime ago, I found a similar guest book where guests left heart warming notes for host. An absolute hearty read! 

Do you have a favorite guest book entry or a particularly memorable story someone shared? 

[Kitty-and-Creek0]

@Bhumika 

We love all the entries, which are as unique as the individuals who wrote them. We are about to leave book #4 on the table !

[Bhumika]

WOW @Kitty-and-Creek0 ! Such an impressive feat 😍 

Where do you usually keep the guest book? At the entry door or somewhere in the living room? The guest book that I found was kept in the living room, so that it easily caught my curious attention 😝  Is there any spot that’s worked best for you?

@Nandini11 , do you think adding a guest book would be a good idea for your listing too?

[Nandini11]

That’s definitely a nice idea of adding a guest book.

@Kitty-and-Creek0 tell me more about guest book… I don’t know and never heard it before. 

Thankyou in advance 😌

[Kitty-and-Creek0]

@Nandini11 

A guest book is a bound journal with blank pages. We buy one that is beautiful, with quality paper, excellent binding and tooled leather cover. 

[Nandini11]

Ohk thats we call it as a guest record….which doesn’t include a remark section. 
However, i will now keep a guest book which will have a remark section too. 

Thankyou❤️

Nandini 

[Kitty-and-Creek0]

@Bhumika 

We leave our guest book on the shelf next to the dining table.