Mandatory 24 Hour Wait Between Bookings?

Mandatory 24 Hour Wait Between Bookings?

I am reading about this new 24-hour mandatory wait all over the news. Has anyone else heard of this?  Are they going to cancel reservations that have already been made?  What about the places that are shared? My niche was one or two night back-to-back stays I can't believe how this will work.  This is probably the end for me.  😞

 

https://www.cnn.com/2020/04/27/business/airbnb-cleaning-coronavirus/index.html

 

My Calendar with back to back-to-back stays! https://www.dropbox.com/s/xe0cnvxdxxc8ut7/calendar.png?dl=0

 

29 Replies 29
Denise-And-Jim0
Level 2
Nevada City, CA

Read the same thing and changed my listing to require 2 day minimums. 

Shannon199
Level 10
California, United States

What I read on the Airbnb piece is that in order to meet the new cleaning standards, the cleaner will not be able to enter the property for 24 hours to clean after the guest has checked out. That of course means no more back to back bookings no matter how many nights they stay. The piece I read is in the Airbnb Newsroom. 

Lizzie
Former Community Manager
Former Community Manager
London, United Kingdom

Hello @Stephan-And-Skye0@Shannon199 and @Denise-And-Jim0,

 

I hope you are all doing ok.

 

I've actually just responded on another topic about this, so sorry if you have seen this already.

 

Just to provide you a little more clarity around this from the Airbnb Team. 

 

The new cleaning protocol is not mandatory. Hosts who follow the new cleaning guidelines will get a special call-out on their listings. For hosts who choose not to commit or can’t commit to the protocol, we’re offering an optional 72-hour booking buffer between stays. For more information, please refer to this Resource Center article: Coming soon: A new Enhanced Cleaning Initiative for hosts

 

I hope this helps.

 

Thanks,

Lizzie


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Shannon199
Level 10
California, United States

Lizzie, 

 

Did you read the question at all? Notice the original poster's title? Or are you just spouting irrelevant information for the sake of marking questions as 'resolved"?

 

That 72 hour wait period if hosts can not comply with the cleaning guidelines IS perfectly clear.  That is a pretty simple idea that most people are able to understand and considering no one on this thread is questioning that, I am not sure why you keep mentioning the 72 hours, hosts do NOT have to comply talking pieces. 

 

The part that is unclear and questionable is the stated 24 wait period for cleaners to clean the unit if the host complies with the cleaning guidelines. This would mean that there could no longer be back to back bookings.

 

Can you at least confirm that information is correct? The news piece by Airbnb was not well-written. 

Clara116
Host Advisory Board Member
Pensacola, FL

@Shannon199 I missed your post last year....but reading it today Stopped me in my tracks and I MUST respond...... and your attitude and approach to speaking to and writing directed to  @Lizzie is rude, unnecessary and quite arrogant. Your approach and skills in getting what you want will indeed suffer if that is your lifestyle, business manner in dealing with others. Its clear to me when I see another right fighter - it takes one to know one. So pick your battles please - Showing respect is a free and easy way to deal with people. 

Your style is flimsy, curt and flippant and not one other hosts would want to follow. 

You might be even grateful that there is this CC and @Lizzie  heads it all up - and its not JUST your precious words that she has to look at, deal with and try to understand. 

Kindly rethink your passive- aggressive attacks on people many of us will defend, protect and care about. Pretty sure I speak for many others on this CC....

 

Mike-And-Jane0
Top Contributor
England, United Kingdom

@Clara116 I see no passive-aggressive attack here. For me it is just aggressive!

Clara116
Host Advisory Board Member
Pensacola, FL

@Mike-And-Jane0  you are correct - it is just aggressive. thanks for keeping me straight.

 

Steve219
Level 2
Leavenworth, WA

"A CDC recommended 24 hour wait period before entering is also required, as a precaution to address the possibility of particles that may remain airborne for a few hours. " So . . . . trash and overflowed toilets can fester for 24 hours after a guest leaves. Brilliant.

Shannon199
Level 10
California, United States

Right? I see insects being another cleanliness issue if they force you to comply with that. 

Trash and overflowed toilets are something one has to plan for.   I have been asked to come into my space and unblock a stopped-up toilet.   In the "new normal", that's going to mean wearing a mask and gloves, and washing hands (and possibly clothing) carefully after exiting the space.  (I leave a notice about not flushing certain items, but it happens anyway). 

 

I also think we are going to have to take extra care to ensure guests comply with check-out times, and, for example,  leaving full bags of trash at some stated place for proper collection. 

 

Folks are going to have to get creative with processes which fit their own scenarios, and allow safe handling of things like trash. 

 

Guests are also going to have to "step up" and comply with new host procedures. I feel like there is some communication to guests required from Airbnb regarding compliance with Covid-19-related house rules. 

@Steven219 @Shannon199 @Michelle53 

Correct me if I am wrong but how is Airbnb going to know if you or your cleaner enters the space an hour after the guest checks out to retrieve trash or flush a toilet, or even fully clean for the matter?

Shannon199
Level 10
California, United States

They may not know, but they can impose a wait period on your calendar of 24 hours between guests for all future bookings. It's likely that current bookings will remain the same, but all future bookings will have that imposed if the host certifies the cleaning protocol. 

@Emilia42  Technically speaking, they really aren't, of course,  going to know.   

 

In light of the CDC recommendations, though, I'd want to be pretty careful on the timing of entering the space, in case a guest was, in fact, ill, and failed to disclose the symptoms, or was ill but asymptomatic.  

 

Airbnb is taking the CDC recommendation of 24 hours, in case there are airborne particles.  Also, the new guidelines come directly out of the experience of hosting first responders, who are, by the nature of their work, higher risk.

 

But I'd have to consider what to do for my protection (I don't have a cleaning service) if I choose to enter the space sooner than that, and whether opting in to the new protocol is the right choice for my situation.  It seems that mask and gloves would be required, at a minimum. 

 

 

Shannon199
Level 10
California, United States

Sorry, but despite Lizzie mentioning talking pieces that do NOT actually address the question at all, the questions on this are NOT resolved as marked by the moderator. 

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