Message not recognised by AirBnB
23-05-2021
05:33 PM
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23-05-2021
05:33 PM
Message not recognised by AirBnB
If I want to message a client to say that they need to change a booking (wrongly entered). AirBnb do not recognise this as a response and my response rate is compromised.
23-05-2021
05:33 PM
2 Replies 2
23-05-2021
05:39 PM
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23-05-2021
05:39 PM
Really? I haven't noticed that.
23-05-2021
05:39 PM
23-05-2021
06:12 PM
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23-05-2021
06:12 PM
@Philip2399 If you are talking about a Booking Request that is incorrect, just messaging back does not count as a response ( it does for an Inquiry). You must either accept or decline a Request within 24 hours. So if the guest doesn't respond appropriately within that time period, or withdraw their request, you need to click on decline.
23-05-2021
06:12 PM