Hi everyone ,
It’s been a while since July , but I’m e...
Latest reply
Hi everyone ,
It’s been a while since July , but I’m excited to be back with some great news—our newest Superhosts at t...
Latest reply
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Why is it that we rate guests on 3 criteria and the average is their rating BUT guests can give you 5 stars on each if the 6 criteria but still give a 4 star overall???!!! Makes no sense! Hosts' ratings should be an average just like guests. @Airbnb how many times must guests complain about this nonsense before something is done? It is so unfair!
@Nordia0 To add fuel to the fire a host rating is shown to 2 decimal places whereas a guest's is shown to 1 decimal place. This means a guest gets back to 5 stars when their average is 4.95 whereas a host gets back to 5 stars when their average is 4.995.
Ah well - I guess life is just not fair.
They really should make the rating policy the same right across the board. @Airbnb
I would call airbnb and ask them for those specific stays why your rating was 4 when you were rated 5 in all categories. I called them for mine and they said it was because the guest left the category "respects house rules" blank.
Answering valid host questions with a possible answer is not against any rules I've read, but thanks for your input 👍