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Reservation request change

‎05-07-2020 08:06 PM
Ashley944
Level 1
‎05-07-2020 08:06 PM

Reservation request change

I have a guest that was wanting to booking today, but now can’t come until tomorrow. The reservation is about to expire. Is it best to decline it and have them submit a new reservation? What happens if I let it expire?

‎05-07-2020 08:06 PM
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‎05-07-2020 10:02 PM
Anonymous
‎05-07-2020 10:02 PM

@Ashley944  You can accept the request, and if the guest wants to change the dates they can submit a change request.

‎05-07-2020 10:02 PM
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