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Retaliatory Review Action

4 hours ago
Rachael520
Level 1
4 hours ago

Retaliatory Review Action

The guest initially left a positive evaluation of their stay. However, I was forced to file a damage claim in the Resolution Centre and leave an honest review reporting the issue of cleanliness after the bed and carpet was found to be soiled. Immediately after my feedback became public, the guest deleted their original review as a direct act of retaliation. I would like to report a Retaliatory Review Action under Airbnb’s Content and Review Policies but don't seem to be able to find the right place to do so. Has anyone ever done this before?

4 hours ago
0 Likes
1 Reply 1
an hour ago
Mike-And-Jane0
Level 10
an hour ago

@Rachael520 There is no point doing this as legally Airbnb must allow guests and hosts to delete their reviews if they wish to. Thankfully they reviewed you before your claim as they would, no doubt, have left a bad review otherwise.

an hour ago
0 Likes

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