@Sharon31 I really do sympathise as will most hosts. Many of us do ‘suffer’ at some point or another from a badly behaved or inebriated guest. Not so ‘painful’ for Hosts who rent out entire homes as generally they just get reports of this behaviour and have to deal with the aggrieved neighbours and other inevitable fallout. But it must be extremely distressing for ‘home share’ hosts. I honestly think when some people go on holiday their usual manners, behaviour and general decorum just get pushed aside.
I am reminded of a holiday I took at a luxury but family orientated hotel some years ago where the behaviour of some (many) guests was extreme to say the least, screaming, swimming naked in the early hours, inappropriate behaviour, excessive drinking and generally obnoxious etc. I asked the man behind the bar, ‘who are these people?’ I was genuinely perplexed. He replied that they were from all walks of life, but mostly solicitors, Doctors, magistrates, but to name a few and that many were repeat visitors just staying to ‘let their hair down’. What I am trying to say is it happens sometimes.
With regards to guests taking toiletries that you have left out for their use it can be a bit of a ‘grey’ area. You can almost always expect small travel size items to go. If they are large and nearly full bottles etc then although it would be deemed a bit cheeky, they have still been left there for the guests use. My husband can roar through a bottle of shower gel.. I swear he must drink the stuff!
I can also imagine just how traumatised both you and your dog were, however I don’t think it is something you can realistically claim for. In essence, if there was no physical damage to either yourself, your dog or your property then I think it is highly unlikely that you can make a claim
What you can do, is leave a calm, honest, measured and professional review for these guests to warn future hosts and ignore any ‘Hissy Fit’ response they may leave. (generally, and to their detriment, only their future hosts will see it)
