Log In  

Seeking experienced advice

2 hours ago
Dave1643
Level 1
2 hours ago

Seeking experienced advice

Hi, we are Dave and Marilyn in Weaverville, CA. We opened our Airbnb in February with great results, but could use some advice from more experienced hosts;

 

What's the best way to handle excessive garbage left behind, including garbage not associated with the guest's stay? 

 

We just recently had our first "less than par" guest, excessive garbage, interior of house messy, bed linens left outside. This party certainly not deserving of a good review, but I fear they will retaliate with a negative review, even though they already indicated in a text message that had a 5-star experience.  What's the best was to handle this?

2 hours ago
0 Likes
0 Replies 0

More from Community cafe

My Apartment

Hi everyone, my name is Glory Simeon from Nigeria. I am exci...
Hi everyone, my name is Glory Simeon from Nigeria. I am excited to be here. I have apartment but i have'nt been able to host...

Absolutely love hosting ❤️

 I am a shiny new host based in Essex and I rent out my room...
 I am a shiny new host based in Essex and I rent out my rooms in my home. Scratching around in a large house, I decided to ha...

Vegan hosting

Hi all,are there any fellow vegan or veggie hosts in the hou... Latest reply
Hi all,are there any fellow vegan or veggie hosts in the house?When I started hosting a room in my vegan home a few months ag... Latest reply

Hey ❤️

My name is Ahmed. I used to work as an electrical engineer, ...
My name is Ahmed. I used to work as an electrical engineer, but I’m currently doing a career shift and working in the Airbnb ...

More tools to help you meet your goals

Resource Center

 Explore guides for hospitality, managing your listing, and growing your business.