Superhost

[Tovie-and-George0]

We were Super Hosts with our previous rental, we now have a new, very similar offering.

Our reviews and our 4.9 rating is available to be seen but our Super Host rating has disappeared.

Any suggestions?

Thanks,

George & Tovie

[Sarah977]

@Tovie-and-George0  Depending on how long it's been since you delisted your previous listing, you may have lost Superhost because you didn't show the required number of bookings in the past year to qualify.

[Fred13]

You would think @Sarah977 they would temporarily turn off that category, considering the reality of 2020.

[Sarah977]

@Fred13   They have for the past 2 quarters. But the OP doesn't say how long it's been since they had a listing up and their last review is from 2017.

[Fred13]

See the 'You need to work on' category in the Performance > Superhost > Superhost sub-category - it should show with a red star why you didn't, meaning what category you didn't meet.

I was under the impression the Superhost status would be continued another quarter automatically, considering the 'strange days' we are living in.