Szkoda

[Anna9484]

Dzień dobry, Pisze w sprawie szkód które wyrządził Jan wraz ze swoimi znajomymi, zgłosiłam te szkodę ale nie mam odpowiedzi. Możesz mi pomoc?

[Emiel1]

@Anna9484 

Google translates:

Hello, I am writing about the damage that Jan and his friends did, I reported the damage but I have no answer. Can you help me?

Answer:

This is the community, not Airbnb itself.

Did you follow the procedures as mentioned here ? :

https://www.airbnb.com/help/article/361/how-do-i-request-reimbursement-under-the-host-guarantee

or

https://www.airbnb.com/help/article/264/what-do-i-do-if-my-guest-breaks-something-in-my-place