This is not necessary

This is not necessary

Hello. For feedback, my experience receiving an email from the Community Center team today was quite frustrating. First, I received an email saying I have a direct private message from someone on Airbnb... asking if I have a microwave. I thought that's a very strange thing to ask, but I'll check in case it's a guest wanting to know. I then spend 10 minutes trying to log into the community, having issues because my airbnb account is separate to the community account... log in and come to find a Community Manager has directly requested me to check out some random comment thread (raised by Lisa8107 yesterday), regarding her airbnb property being too small to fit a microwave.... Honestly, this does not rise anywhere near the level of urgency that you should DM me requesting me to look at a specific community post by another user, and EMAIL me about it in addition. Moreover, although you (the community team) DM me directly about this, you also request that I do NOT directly reply to your DM? So you want to DM me pointless requests, but you don't want me to DM you, is that right?

1 Reply 1
Emiel1
Top Contributor

@Dylan556 

 

I suggest to check your settings in your community profile regarding email and notifications.

 

Regarding login:

Your airbnb account is connected to the community account but only if you use the same platform for both to login (.com, co.uk, whatever you are using)

 

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