Your Listing May be Suspended

[Diane137]

Something happened in January that I can't seem to get off my mind. Early January 2022 I received an email from Airbnb saying...

You declined your last 3 reservation requests. Keep in mind that hosts who decline an excessive number of reservation requests may have their listings suspended and removed from search results.

Early January I started getting requests to book. I had to decline 3 in a row because of these valid reasons:

1) person tried to book 5 guests (my listing says I accommodate max 4 guests)

2) person wanted to bring their 2 year old (my listing says that I do not take children under 12)

3) I got nervous about the spread of Covid post-holidays and was not comfortable hosting guests in my shared house

So why can't the 'tech brains' at Airbnb figure out a way to filter out my listing from people who are trying to book outside my parameters? I figured that the email was auto-generated from a BOT and just ignored it. But it still 'burns my britches'!

[Alexandra199]

I have had this exact email and it really made me cross. Same issue as you, guests requesting to book when they did not meet my criteria. I contacted Airbnb CS and they told me it was an automated email and i didnt need to worry but boy did it 'get my goat'!