Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ...
Latest reply by
Laura8323
Last month my son booked an apartment thru airbnb. When on the time to check in the owner wanted to delay up to 5 pm. Unfortunately he don't agree and end up book another apartment at booking. com. The owner said he will make the refund but until today th...
Latest reply by
Lisa723
Hello, Is anyone else having this issue ? Cannot get into Hosting mode on my Airbnb page. The boxes and text headings start to come up, and then it all disappears and only presents a white blank page. Using Google Chrome. Thanks, Gen
Latest reply by
Cheryl683
I have a guest who booked with me for 2 months they arrived and within a day they wanted to alter the booking to 1-month. Airbnb told them that this was possible once the guest discussed it with me. I feel that airbnb have put me a difficult and uncomfort...
Latest reply by
Wendy117
I have removed all my listings from Airbnb as their support has all but disappeared. I had a guest thrash my house. It requires 8-9 hours of cleaning! Here we have to sign papers as how we will clean during Covid. But yet when you have additional clean...
Latest reply by
Diana103
Fellow Sacramento Hosts,Most of you will have received a letter informing you we are now subject to the STMD. Today I delivered the letter set out below to the parties in the address and cc lines. If we are going to be assessed, we need to be part of the...
Latest reply by
Joel881
I am a super host. My account is under investigation. All my future reservations are cancelled. After 5 days and many calls, I did not get any meaningful response. The representatives either gave me wrong information or just told me that an agent will con...
Latest reply by
Colleen253
Hello everyone,
Every day in the Community Center we see hosts sharing experiences, knowledge and creativity when providing great hospitality to guests. You do so much on a daily basis, that you almost don’t think about how fantastic it is and so we ...
Latest reply by
Clara116
LizzieFormer Community ManagerLondon, United Kingdom
If you compare Sykes Cottages (a big whole home STR in the UK) and Booking.com's Covid cancellation policies they both give full cash refunds if guests cannot travel due to the Rule of 6 in the UK or the Tier system in the UK. Sadly Airbnb has decided tha...
Latest reply by
Ian-And-Anne-Marie0