Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ...
Latest reply by
Wolf450
Hi. I've had a guest instant book and can now see they have only 1 review and got 2 stars for cleanliness. So I'm wondering two things -1. Have you ever given 2 stars for cleanliness and how bad was it? 2. I was thinking of asking the guest directly what...
Latest reply by
Helen3
I dexided to leave the calendar open trusting the smart pricing, a minimum and a maximum Almost imediately i got a booking for 4 days in New Years Eve (dec 30/31 jan 1/2) At the minimum price!!!! When usualky prices are 5 times more!! What the #@$@#Cant A...
Latest reply by
Jessica-and-Henry0
Jag har just haf en hyresgäst som lämnade igår. Idag när vi ha gått in i lägenheten upptäckte vi att gästen har förstört våra möbler och remote kontroll för tv:n och AC. samt många brännskador på mattor och sängkläder. Vad kan jag göra? ser tyvär ingensta...
Latest reply by
Soufian23
Здравствуйте, в апреле 2020 год у нас была оформлена поездка в Прагу, мы использовали бонус 100 $ для аренды квартиры в Праге. В связи с объявленным запретом на въезд в страну Чехию из - за пандемии, поездка отменилась. Но наш бонус должен был вернуться н...
Latest reply by
Emiel1
Dzień dobry, Pisze w sprawie szkód które wyrządził Jan wraz ze swoimi znajomymi, zgłosiłam te szkodę ale nie mam odpowiedzi. Możesz mi pomoc?
Latest reply by
Emiel1
This is ridiculous! They used to have pretty good support and sometimes you'd have to wait on hold but only recently have they started what is basically a "go away" policy on phone support. Don't have any reservations within the next 72 hours, DONT CALL U...
Latest reply by
Anna9170
Once lockdown was over I had a flurry of bookings and have been very busy up until a few weeks ago. The only problem I have is that out of the 15 reviews I’ve had this year 11 have five stars and the remainder are four stars. At the moment I’ve got an ove...
Latest reply by
Jane563
I am co-host for a few properties and am responsible for handling bookings. I took a couple days off to go camping and while I was away, the owner handled bookings. We have a template set with all the check-in info, which includes the property address, th...
Latest reply by
Helen3