Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst... Latest reply by Elisa

We had an infuriating experience (or lack thereof) with AirBnB support last week, and we would hate for it to happen to other hosts. We had a concern about an instant booking that was made for the next day. Because it was less than 24 hours before they we... Latest reply by Sarah977

I noticed a new requirement to agree to COVID-19 safety practices. Although I appreciate the need for the rules for a large majority of the world, New Zealand has currently recorded no local transmission of COVID-19 for weeks (and outside of Auckland for ... Latest reply by Alan1152

I just had a guest who booked same day stay around 8pm in the evening, and cancelled it around 12am. It's not refundable though but since guest might have already checked in, what if the guest causes any damage or anything? Is the host guarantee going to ... Latest reply by Nanxing0

I have my guests sign a rental agreement and I have 2 guests that booked last month who wants to cancel now because the rising COVID cases. The government have not banned travel but urged residents not travel to states out of state. This is nothing new ... Latest reply by Cave0

I've been waiting since June to get feedback on my resolution claim are you trying to avoid me and my situaiton Latest reply by Helen3

Anyone else noticed that notification emails and from the Airbnb app don't always appear for some types of booking requests? It seems to happen when someone who doesn't meet my verification standards (I have my verification requirements set to the stricte... Latest reply by Katie

Some in our party have Covid. How can we get our $421.00 back and not have to pay that much more in 3 days Latest reply by Helen3

The airbnb host ** that i'm with now and i've been with for the past 6 months has decided not to report her payments from me to airbnb. She's been blackmailing me by forcing me to pay $137 for a broken plastic door in the mini refrigerator that she put in... Latest reply by Quincy

What questions can you ask a potential guest prior to accepting their reservation request? How do I use ID verification? Latest reply by Dale711

Hello, I am beyond dumbfounded by a move Airbnb has made that puts hosts at risk. I use star ratings and reviews of guests to gauge safety for my shared home as I write reviews for guests with this same consideration for other hosts. I previously listed m... Latest reply by Kate721