Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst... Latest reply by Elisa

Hello Our Guest has somehow booked the same room type twice. Grant - Yamba Private Courtyard Arriving today 01/11/20-02/11/20 Can we cancel so only 1 booking is showing & outstanding for Guest. Grant was supposed to confirmed pre approval but did a new re... Latest reply by Emiel1

I have a strict cancellation policy but when we had the last lockdown all my guests were given a refund, what will happen this time if we go into lockdown next week as I am fully booked for all of November- I presume guests can re book or can they still r... Latest reply by Alison219

Why no update from ABB about lockdown starting 6/11/20 in uk or does this existing policy roll on Latest reply by Helen3

If boris locks us all down again is the full refund policy going to be implemented again. My guests are asking. Latest reply by Yadira22

My guest did not show up for their reservation. What happens now? Latest reply by Helen3

I work remotely and for the past few years have lived in Airbnbs. I've had many short-term stays, and many long-term stays from a month to a year. My goal is that hosts trust me so that I can have the same independence and privacy as if I were renting an ... Latest reply by Suzanne731

I cancelled a trip more than 14 days prior to the trip because my husband contracted Covid and the rest of my family and I need to be quarantined. I spoke to the host and to Airbnb provided the test results and only received a 500 refund. I contacted reso... Latest reply by Emiel1

Got this email from someone who is renting their apartment in NYC for $1,000Hello Joshua,I am happy for your interest and thank you for your feedback.In order to make things happen, I have chosen Airbnb to move forward with this since they will take care ... Latest reply by Elena87

I live my listing in Finland. I have received the cleaning summary with I have to leave in the listing after cleaning in order to assure the guest at his arrival.It is in Finnish language.I do have quite a lot of Expat guests living here in Finland who do... Latest reply by Kathryn91

Been a supervise for over 3 years in north east England. Usually short term guests for work or holidays. After the first lockdown I reopened my single room and have had 2 long term guests, 1 for 3 months and 1 for 2 months and both have caused problems in... Latest reply by Anonymous