Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst... Latest reply by Anita1610

Has Airbnb policy changed? I can't even find their email address on the previous guest page. Latest reply by Sarah3087

I am a super host. My account is under investigation. All my future reservations are cancelled. After 5 days and many calls, I did not get any meaningful response. The representatives either gave me wrong information or just told me that an agent will con... Latest reply by Colleen253

Hello everyone, Every day in the Community Center we see hosts sharing experiences, knowledge and creativity when providing great hospitality to guests. You do so much on a daily basis, that you almost don’t think about how fantastic it is and so we ... Latest reply by Clara116

If you compare Sykes Cottages (a big whole home STR in the UK) and Booking.com's Covid cancellation policies they both give full cash refunds if guests cannot travel due to the Rule of 6 in the UK or the Tier system in the UK. Sadly Airbnb has decided tha... Latest reply by Ian-And-Anne-Marie0

this is Receipt ID: RCY8P2MYFY · Oct 10, 2020now i am standing outside the apartmentsomeone saying she is the host didn't recognize my booking and ask me to pay her Euro 200i don't know what to do!can someone help me ? Latest reply by Liv

my client has cancelled due to VIctorian Covid and my reservation is strict so they will only get 50% back. I thought that Airbnb would give total refund due to Covid in Victoria. Can someone hlep I want to give them the whole refund Latest reply by Emiel1

In the last 2 weeks I have had 2 completely new profiles (MIRA AND OLEG) with both Russian phone numbers +79 country codes, to ask me to rent out my Airbnb without them actually staying there.Mira asked to rent out , not stay and she will give me 40% of t... Latest reply by Mike-And-Jane0

Guests stayed in our very nice ocean front home in Portland, Maine (20 +5 star rating) and then made a fraudulent claim about cleanliness and got a full refund without AirB&B even speaking with us. We made many efforts to connect with them, but their o... Latest reply by Anonymous

So I just had a second request in three weeks of different guests wanting me to hold dates because their family will be in town to hopefully adopt a baby. Both requests used almost the exact same wording. I declined this second one (first one I was happy... Latest reply by Sarah977

Thank you @Debra300 and @Sarah977 for your kind words. Our fierce little Papillon, Ben Ben, was 16 years old and weighed less than 5 pounds when he died peacefully in his sleep this evening. He was with me and my oldest daughter, his favorite person in ... Latest reply by Inna22