What hosts are saying

    What happens when a reservation is not cancelled? Can a guest still get a refund? Background story - first time hosting a room. I got a reservation which I wasn't prepared to host. Told the guest not to come as the room is not ready. I tried cancelling t... Latest reply by Sarah977
    Early in the pandemic Airbnb asked all hosts to switch our cancellation policy to flexible so that people could cancel their reservations more easily....then came up with what i felt was a good policy to just let anyone cancel due to Covid. Then Airbnb cr... Latest reply by Helen350
    Bonjour hosts, Very saddest experience and sound crazy, but it's happening on us! Begin this week, we receive an instant booking 18 nights from M.During his check-in, he was unpleasant, unwell behaviour. We decided to refund his payment andexplain the rea... Latest reply by Dale711
    Hello Hosts, I am new to the forum so let me introduce myself.My name is Giulia, My Husband Gian and I own an AirBnB in Italy that our Son Davide manages since we live in Florida USA.We Typically visit Italy every 6 months but since covid19 we have not be... Latest reply by Emilia42