Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst... Latest reply by Paula

Hello everybody, I traveled with my husband and my 23-months-old son to Lyon, France, just last week. Knowing that it would get very hot in Lyon and that my son doesn't handle the heat very well, I looked only for appartments with air conditioning. That w... Latest reply by Sarah977

This is new. I called Airbnb Support today, on the special number for Superhosts, for help. It's extremely time sensitive because the guest is trying to book for TODAY, to check in tonight for 5 nights. He is not able to complete the booking. I want to kn... Latest reply by S14

Covid-19 has happened and if anything else it has presented all of us with a rare opportunity to slow down and think and do things in a better way in the future. Since we have hosting in common, what I wish for Airbnb are as follow > 1. Drop the $1m Host... Latest reply by Robin4

It's the anniversary of Elvis Presley's death this weekend. A fabulous singer to listen to his songs and a great distraction to current events in the world . Do you have a favourite Elvis song? If so, does it have special significance as to where you were... Latest reply by Quincy

I am a Superhost in Provincetown, Massachusetts. We currently have a travel ban and a stay-at-home order in place from our governor Charlie Baker.Currently, if I cancel a reservation due to the stay-at-home/travel ban/forbidding short term rentals policy ... Latest reply by Nicci-and-David0

(Disclaimer - this happened before 'Corona-Rona'., or whatever they want to call it nowadays) I am quite the fan of Airbnb really in many respects, but with one notable exception; the capricious application of their EC policy is my main beef. An interes... Latest reply by Sarah977

I’ve been at this for 6 years and it seems most guests are very responsible but a few have a bad attitude. We are just outside a national park and I do about 60 bookings a year in each of my two Airbnb homes. Each house has 3 bedrooms and I place 2 full... Latest reply by Kelly149

So, this is a bit hard to explain but I will try. Where I live in the Washington DC area, sometimes I will receive requests for same day reservations (called “Advanced notice” reservations) where the person will be a relatively new (or brand new) AirBNB ... Latest reply by Sarah977

You all might know this already, but I only just found out. Airbnb has extended it's extenuating circumstances policy until 30 Sept. Guest can cancel for a full refund any time up until arrival if booked before 14 March. So much for Chesky saying he'd got... Latest reply by Ian-And-Anne-Marie0

I had a COVID related cancellation in March and took the full refund through travel credits offered. In the email confirming the travel credits issued, the email states that there are Travel Credit Terms and Conditions. Within those terms "it states "If a... Latest reply by Ian-And-Anne-Marie0