Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst... Latest reply by Elisa

Hello all! We hope to list our first property in Mt. Shasta, CA in mid-September or October and we have a number of questions as we get set-up. We look forward for any advice and guidance you might have to share! *Video Surveillance: we know this is a big... Latest reply by Gregory87

I wanted to rent an apartment in Geneva area, the owner said she will send to me a airbnb link to make payment then an agent will meet me to visit and give me the keys.I told her is it possible to visit first she said that was not an option does anyone k... Latest reply by Helen3

https://ycuniverse.com/airbnbs-hotly-anticipated-federal-bankruptcy-filing-a-timeline-of-collapse Today is the 3rd week of trying to contact Airbnb and have had no response or assistance for a simple issue that has got way out of hand for something that c... Latest reply by Ann72

Please someone help me understand the removal of negative reviews and the untimely fashion of resolving an issue, when a guest has caused damage. Yesterday my place was damaged by a guest. I have a tiny house listing and clearly a no pet policy. I have a... Latest reply by Donelle4

Okay, I guess this is customer service now. Hi! Guest attempted to cancel a reservation a couple of weeks in advance. We have a flexible policy. The guest got a message that the operation was not possible and to contact customer service. When they reporte... Latest reply by Helen427

AirBnb have emailed to say I need to do a safety quiz by 1 Sep.But I can't find it.How can I complete it?Thanks Latest reply by Helen3

Hello. I have a guest who contacted me this morning about our air quality (I live in CA and we have a lot of fires). After I answered her questions, she sent me a message about 2 hours later stating she needed to cancel for this Friday because her & her... Latest reply by Helen3

I have been invited to Co host two listings from the same primary host, I received the first ‘you would make a perfect Co host’ which I activated and then received the ‘congrats you are ready’ manage your listing email, clicked that and just received ‘no ... Latest reply by Paul1255

Hi all, We have Stayed at a few Airbnbs and had a great time and met some amazing hosts. ...... However, stayed in Cornwall last weekend got the key from the safe and went in after climbing over a pile of surf boards. There was no welcome pack / note or a... Latest reply by Emilia42

Hi all and any help is welcome.We booked a Pocono, PA house in Henryville to be exact back earlier in the year in 2020 for a week stay in Aug 1 to 8, 2020. The day of we were contacted and told we could not go to the house because the previous renters we... Latest reply by Sarah977