Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst... Latest reply by Rebecca

I have guests booked from USA for 2 weeks in August. The USA travel ban to Europe means it is unlikely they will be allowed to make their trip. They appear NOT to qualify for the Airbnb extenuating circumstances cancellation policy as their trip is in Aug... Latest reply by Anonymous

I cannot book an airbnb as I first have to verify my phone number, but every time I enter my number I never receive the verification code, I have tried regular sms, WhatsApp and the call me instead options yet nothing seems to work and I do not receive an... Latest reply by Katie

I have external house security camera which we declared on our house rules and we have signs noting that there is recording. Our cameras normally auto arm after midnight. It caught one of the male guests going up to the pool, unzipping and peeing straight... Latest reply by Melodie-And-John0

As of last night i can no longer update my 7 listings. Tried phone, tablet and PC. I have reported the bug and sent screen shots and been advised the report has been acknowledged. Oh my goodness, i hope they dont take too long to fix it as during the cu... Latest reply by Wendy117

We are new to AirB&B - two guests before being shut down due to the virus. Our multiple reservations during March and April / May were canceled due to travel restrictions etc. One of the many was canceled by us which was for 3/7. After reopening our fi... Latest reply by Nanxing0

I am a host. My listing is a 2 bedroom which has a pool and allows max 5 people. I recently had a booking where the guest stated they would have 2 adults and 2 kids. They were meant to stay 2 nights. Upon checking they had the 2 adults and 2 kids plus an ... Latest reply by Nora86

I understand it is not allowed to book for someone else unless using Booking for Teams. My question is, how do you tell whether they are using Booking for Teams vs simply trying to use a personal account to book for someone else? I have called AirBnB dire... Latest reply by Helen350

All of my old properties have been delisted (not deleted). There is a new one under my profile with no reviews yet. I continue completing stays that booked before I delisted and they continue to leave me reviews. Does anyone know where I can see them, par... Latest reply by Inna22

I recently stayed at an airbnb that was not properly cleaned. There was hair on the bed sheets and also stains on the comforter. Hair and soap globs in the shower and sink. The stove had a bunch of grease splatter over it as someone had just gotten done c... Latest reply by Norma412

How do you leave a review when a guest did not appear ? Latest reply by Alexandra316