Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ...
Latest reply by
Kevin3795
I had 2 guests check in for 3 nights. The booking was several days earlier (not an instant book). They seemed pleasant enough but there was something 'off' about them. They returned to their car 10 minutes later, came back and said there was a family emer...
Latest reply by
Ute42
Hi I’m looking to discuss with Antoinette re booking the other part of the old schoolhouse in killimster. Never been on this page before so not quite sure how this works!
Latest reply by
Mike-And-Jane0
I honestly don’t know who is the biggest scammer. A guest that is deceiving, abusive and destructive or Airbnb company, which use fake insurance policy coverage, has a horrible customer service and rob hosts blindly. Time for us hosts begin a class action...
Latest reply by
Tanvir5
You have a difficult task in moderating. Truthfully I wouldn’t want that duty. I suspect you may get caught in the coming crossfire, and the toughest choices are still ahead. There will be those who don’t want information to be discussed or disseminated. ...
Latest reply by
Robbie54
Hi! I was wondering what apps or services other hosts use for automation? For example, automated messaging, etc. Thanks!
Latest reply by
Jenny-and-Tom0
What the heck is going on - airbnb is now allowing guests to cancel bookings 4 weeks into the future in August if they feel uncomfortable! This ridiculous airbnb rolling policy's clearly sides with guests and allows them to cancel willy nilly if don't fee...
Latest reply by
Helen350
Hi there, I cancelled my AirBnB reservation today, and since we booked before March 15th, we were given a 100% refund in the form of a travel credit, which we were told would automatically be applied on our next booking. We then went on to book a new dest...
Latest reply by
Linda108
I have gotten a few requests to move reservations to next year. I am trying to think if there is any downside to doing that vs having guests cancel and rebook. For example, these reservations will still fall under the existing EC pandemic policy so these ...
Latest reply by
Rich-and-Yan0
I had a booking for 5 days 10th-15th July. Great! But the next day the guest messaged to say she wanted to cancel, didn’t feel it was safe to travel to visit family after all. She is asking if I’d consider a refund (I have strict cancellation policy so if...
Latest reply by
Julia2548
Julia2548Level 2Royal Tunbridge Wells, United Kingdom