Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst... Latest reply by Dulcineia6

Aloha from Kauai! Now that Airbnb has setup a page showing which reservations qualify for the 25% refund (for stays up until May 31st), I noticed that I do have some reservations that were canceled and fit the criteria, but I asked Airbnb's help in cancel... Latest reply by Melanie275

AirbnbAirbnb Community SupportEdward L, Jul 24, 2020, 3:52 PM PDT:Hi Marie,I hope this finds you well. I'd like to confirm that I have completed my investigation of the report of the threats and drug usage and taken the appropriate actions on Paul's accou...

Curious-- what is one thing in your guest space you are so glad that you have? It could be something you never thought you would need but saves you a lot of work/an aesthetic element that people really love, etc. Conversely, what is something that maybe y... Latest reply by Debra300

Charles W, Jul 31, 2020, 11:53 AM PDT:Hi Marie,My name is Charles with Airbnb’s Claims team. Thank you for contacting us. We’re very sorry to hear of this incident.For cases to be eligible under our Host Guarantee, hosts must notify us of the incident as ...

So I just got an absolutely ridiculous review from a guest who spent less than 8 hours in my listing. I went to respond to it bc I didn’t want it in my reviews without any response from me pointing out the BS. Turns out we can’t respond to BS reviews anym... Latest reply by Sarah977

I have hosted over 600 guests. My rating is 4.96. Three weeks ago my home was robbed and vandalized by Airbnb 'guests'. The 'Guest' threatened that if I did not drop the case 'Bad things will happen to me' The claims department has not responded. I have a... Latest reply by Mark116

Is there any way of searching for places that has the possibility for self check-in? Latest reply by Ann72

I have been getting the run around from Airbnb staff regarding an issue with a guest booking! As a host I am feeling very upset and completely unsupported!The case manager has not been in contact with me since the case begannow my messages are being ignor... Latest reply by Michelle1661

Good afternoon, I tried over the phone line twice but couldn't get through. I'm afraid I have a fairly unique request for you all today. Last night I cancelled my trip to Seven Gables Inn & Resort in Monterey CA, because the Mayor of Washington DC ... Latest reply by Katie

Could you please enlarge the message window in the new interface so we can see more than one line of our message to a guest?I begin my communication with guests by sending several paragraphs of info and I usually edit them according to the particular gues... Latest reply by Karen1214