Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ...
Latest reply by
Steven1947
We have been looking at the Airbnb new cleaning protocol which is excellent but notice in order to sign up you need to have a 72hr buffer system between each guests. For us with short term stays this could be half of our week and hence impossible to susta...
Latest reply by
Simon2553
I have a guest arriving in a few days. He made the reservation in January, and then when the Covid-19 situation arose I contacted all my upcoming guests to let them know about their cancellation options. He was the only guest who didn't respond to that me...
Latest reply by
Sarah977
If you go though help, trust and safety and then “I feel unsafe”, do you know what happens? NOTHING. I was getting complaints about a guest being loud, smoking, disturbing neighbors etc. I dealt with the guest however wanted to report her to Airbnb. When ...
Latest reply by
Kelly149
I have had no refunds for bookings cancelled in March/April/May due to the COVID 19 crisis. I think there were two weeks bookings. I hope to re start bookings from 26 July if the Welsh Government gives permission to visit the area.Gareth Williams
Latest reply by
Sarah977
I need some help as I am on hold again with AirBNB with an open case that is their fault that I keep being told is being looked after by a specialist. It has been weeks and no update. AirBNB contacted me the day prior to a guest arriving asking me to all...
Latest reply by
Linda326
Hello! I am filling out form 571-STR for the first time. It asks me to list everything in the house so I can be taxed on it.Is this for real? I paid taxes on everything when I initially bought it.Seems quite strange. Is this correct? It is my primary resi...
Latest reply by
Gaurav49
Hello all, I have concerns about letting people use my WiFi, as a first time host it has been brought to my attention by friends about what would happen if a guest did something illegal on my WiFi? Would I be protected? Is there some kind of waver form ...
Hi, we have a booking from France, his airline flights have been canceled, and he wants to cancel the booking. I am looking to see if Air BnB can confirm whether they will extend the Covid 19 extenuating circumstances policy past July 31st for bookings ...
Latest reply by
Sarah977
Hello! My name is Stokes, I am a co-host on the Outer Banks, I am offering co-hosting services in the Kity Hawk, Kill Devil Hills, Colington, Nagshead area.
Has Customer support vacated the building??? 3 weeks ago I had a booking for one room in my home for 2 people, 2 nights. What actually showed up at my home was 4 young men in their early 20's and NONE of them were the young man that actually booked the ro...
Latest reply by
Jenni7