Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst...
Latest reply by
Debora2143
My family and I are relocating to mn for my career and this supposed super host is stating that he wants a long term tenant. Stated we are to use Airbnb for the transaction but I am VERY apprehensive this is a scam! I have never used airbnb before and I n...
Latest reply by
Colleen253
$250 Million Host AidMessage from Airbnb - 20/04/20 * Hosts will receive an email when a support payment is issued.* This email will have an attached csv file which they can open in Excel or Google sheets to review details of all the reservations that we...
Latest reply by
Mike-And-Jane0
I have guests booked from USA for 2 weeks in August. The USA travel ban to Europe means it is unlikely they will be allowed to make their trip. They appear NOT to qualify for the Airbnb extenuating circumstances cancellation policy as their trip is in Aug...
Latest reply by
Anonymous
I cannot book an airbnb as I first have to verify my phone number, but every time I enter my number I never receive the verification code, I have tried regular sms, WhatsApp and the call me instead options yet nothing seems to work and I do not receive an...
Latest reply by
Katie
I have external house security camera which we declared on our house rules and we have signs noting that there is recording. Our cameras normally auto arm after midnight. It caught one of the male guests going up to the pool, unzipping and peeing straight...
Latest reply by
BearpathJohn0
As of last night i can no longer update my 7 listings. Tried phone, tablet and PC. I have reported the bug and sent screen shots and been advised the report has been acknowledged. Oh my goodness, i hope they dont take too long to fix it as during the cu...
Latest reply by
Wendy117
We are new to AirB&B - two guests before being shut down due to the virus. Our multiple reservations during March and April / May were canceled due to travel restrictions etc. One of the many was canceled by us which was for 3/7. After reopening our fi...
Latest reply by
Nanxing0
I am a host. My listing is a 2 bedroom which has a pool and allows max 5 people. I recently had a booking where the guest stated they would have 2 adults and 2 kids. They were meant to stay 2 nights. Upon checking they had the 2 adults and 2 kids plus an ...
Latest reply by
Nora86
I understand it is not allowed to book for someone else unless using Booking for Teams. My question is, how do you tell whether they are using Booking for Teams vs simply trying to use a personal account to book for someone else? I have called AirBnB dire...
Latest reply by
Helen350
All of my old properties have been delisted (not deleted). There is a new one under my profile with no reviews yet. I continue completing stays that booked before I delisted and they continue to leave me reviews. Does anyone know where I can see them, par...
Latest reply by
Inna22