Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ...
Latest reply by
Bhumika
I just revived clarification from customer service. Any guest who booked before March 14 will have an option to get full refund via voucher at any time regardless of hosts cancellation policy. This applies to all stays into the future and reason for cance...
Latest reply by
Ian-And-Anne-Marie0
We are having issues with the message alerts. There is a constant unread message alert on the Airbnb icon even though all messages have been responded to. Has anyone else had the same issue? It just makes us think we have missed responding to a message...
Hi my name is Gabriela I am new to this Airbnb so I was looking for a home to rent for a backyard event for my mother a surprise birthday in November of this year of 2020 since everything has been going on with this COVID-19 I don’t know how the events pl...
Latest reply by
Anonymous
Hi Hosts, hope everyone is well. I need your advice on inquiries from Asia. In the last 3 weeks, I have received 3 inquiries from Asia, Japan or China, requesting immediate stay in 2 days. I replied back and did not hear from them again. Then the messages...
Latest reply by
Elena87
There is a software bug which has been going on since November where the cohost will get the "Reservation confirmed" email. However they cannot access the booking as it says "You do not have access to this thread" and the booking does not show up on thei...
Latest reply by
Desmond28
If two guests check in but later swap, for example, 2 girls books a stay and 2 girls check in, but later on you find out that one girl left and spent the night at her boyfriend's but the other girl brought in her boyfriend (unregistered) who spent the ni...
Latest reply by
Ian-And-Anne-Marie0
We have strict rules around ‘no parties allowed’ because our building management has strict rules on that too. However, our recent guest has gone against the rules and held parties at our place. We found this out through our building manager and we will b...
Latest reply by
Ian-And-Anne-Marie0