Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Rebecca

This profile has dublicated my listing https://www.airbnb.com/users/show/194247046?_ga=2.268865847.713067063.1591813299-2097860724.1591624580I contacted airbnb helpdesk , they remove it but it keeps coming back online . Apparently it is a huge hacking att... Latest reply by Quincy

Hello- A guest messaged me last night saying her daughter (with some sort of auto-immune disease) has come down with a fever. (They're supposed to check in on Friday, in 2 days). She is very worried about Covid, and is wondering if she could get a refund.... Latest reply by Jill862

Good morning, I confirmed your release about covid-19 issued on 15th June. And my booking was made before March 2020 then I would like to cancel and receive the full refund but it would not show refundable when I process the cancel. Latest reply by Hideyo3

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Can anyone give advice? We are being annoyed. Latest reply by Quincy

I would like to check what guests will be refunded if their booking is cancelled due to covid 19 and their check-in was before 31st July. As far as I can see the guest would be required to pay the service fee, is this correct?Thanks, Flora & Fergus Latest reply by Flora158

I have a guest who wants to change dates, I have done this for them but they can't figure out how to accept the changes. Although they received a text asking them to approve the change. As I can't see it from their perspective I don't know what instruct... Latest reply by Mike-And-Jane0

The EC update should be done today. What time is it expected? With many shops already open in the UK and 4th July being the scheduled reopening of B&B's and Hotels, are @Airbnb going to maintain their 15th July relaxation of the EC policy or are they just... Latest reply by Ian-And-Anne-Marie0

Boa tarde,Tenho várias hospedagens que foram canceladas e são elegíveis para reembolso, mas não foram pagas, até quando tenho que esperar. Latest reply by Beatriz98

Hi, I have three automated cancelation reviews on my record and they're most current and don't look good to a prospective client who might see them while trying to book my place. I know how strict ABNB are but these three cancelations were done by me at t... Latest reply by Charles224