What hosts are saying

    Help!! My account has been blocked for a week now. I have no idea why. I have called and sent messages via airbnb help, however i have not gotten any answers. Customer support specialists tell me they are going to escalate the request however I still have... Latest reply by Cathy315
    Hi, wouldn't it make more sense to extend the policy till the end of August now rather than the month by month creeping changes. I have bookings throughout July and August and neither my guests nor I can cancel without penalties, this does not give me co... Latest reply by Anonymous
    I am an AirBnb Superhost and have been for many years.I would like to know what AirBnb's escalation procedure is. I have been unfairly penalized by a Case Manager and I want this case reviewed by a different Manger, just someone who would listen and take ... Latest reply by Steven987
    This past few months have been like a roller-coaster of emotions for me, I assume that for many others too. I have started writing about this several times but never finished, sometimes thinking no one will really care, others put off for fear of being ju... Latest reply by Helen427