Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst...
Latest reply by
Elisa
I've been a superhost for many years and have often edited my site. I know EXACTLY how to delete and add photos, change captions and change the order of photos. Now suddenly no matter how many times I click "delete" or "save" nothing changes and when I co...
Latest reply by
Abigail3
So many horror stories these days with Customer Service. Recently a reservation that does not meet my county or the State of California health guidelines was able to get through back to back between reservations WITH THE BOOKING BUFFER IN PLACE. The ca...
Latest reply by
Colleen253
I am a longtime guest and host. I have 2 trips coming up to Southern California and Paris in April. Both for work and also was bringing my daughter to tour colleges in SoCal and I always preferred staying in Air BnBs instead of hotels when traveling wit...
Latest reply by
Kathy938
So,
I rented this airbnb in Medellin, Colombia on 10/23/19.
**
We never received the correct keys at check in. We asked the Venezuelan manager ** to address the problem with the keys. They could not get them to work. So this property rented by ** has...
Latest reply by
Nick
By further stretching the Covid-related ‘Extenuating Circumstances Policy’ dates [15 July announcement is at least the sixth such extension], is Airbnb knowingly damaging trust between hosts and guests? Despite encouraging hosts to adopt Enhanced Cleaning...
Latest reply by
Mikki0
I made a mistake and reviewed the wrong person (I have several AirBnBs and I made a mistake). The text part of the review was correct - a raving review for a great guest I would host again - but I screwed up the stars (I got a phone call while typing my r...
Latest reply by
Brent224
Greetings, everyone. I wanted to discuss how an unbalanced long term discounting may hurt your profits, by encouraging guests to book for longer periods than they intend to stay while paying less than if they booked for their actual stay. For instance, ...
Latest reply by
Antonino91
I have an unread message but I am getting this error message: I'm trying to book a property but can't reply at the moment. Anything advice? Thanks.
Latest reply by
Ann72