Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst... Latest reply by Christopher2385

Need help with guest requesting refund. We are fairly new (7 months) to hosting and have had this issue twice and need help with a review. We had a guest check in late one evening and sometime between the last check of the apartment just about an hour bef... Latest reply by Brad-and-Cissy0

Can someone from aiabnb community support help me ease. I received weird email from airbnb community support member today and she is not responding to me anymore. Could someone please help me. Latest reply by Mike-And-Jane0

@Airbnb I feel it's grossly unfair on hosts to be allowing guests to cancel and penalizing hosts for doing the sam I took the decision to put family first and cancelled bookings till end June. Airbnb are now charging me for this because I cancelled befor...

Hello, I had a guest cancel her reservation, quite suddenly after staying for only three nights. There was no reason given prior to the cancellation, the only issue I was aware of was I had refused to add an additional lock to our door ( the door is in p... Latest reply by Katrina79

The last people who stayed in my house have left it in a state that I do not feel comfortable renting out to the next people. They come in a couple days and I want to let them know in advance that the last people have destroyed my house. How will this neg... Latest reply by Sarah977

This is my week for Airbnb headaches it seems Right bow I have a guest wanting to book in and check in Tonight but Airbnb has not confirmed their booking and has it as "AWAITING VERIFICATION" due to problems accepting their govt ID and photo ID. I've had ... Latest reply by Katrina79

Hello all! I am so excited to be a super host and thank you for welcoming me to the community! I have a question. I have a friend who has started her own cleaning service for rental houses. I was wondering, would it be frowned upon for her to reach out... Latest reply by Sarah977

My last guest accidentally left an entire suitcase full of clothes. By the time the cleaning crew came to clean the guests were 4 hours away. They asked for the suitcase to be shipped to them and they would pay the costs. Should this come out of their d... Latest reply by Lisa723

The guest booked the apartment for 5 nights but want to leave tomorrow and pay only one night. Pls someone can help me ? #bruno Latest reply by Helen3

My husband and I are selling our house after almost 2 years hosting, so sad!! But since we are moving next month to DC, we must.I have been trying to contact Airbnb for ages. Every time I call there is a 30 min to an hour and a half wait! I cannot get ... Latest reply by Helen3