Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Alfredo757

I am an AirBnb Superhost and have been for many years.I would like to know what AirBnb's escalation procedure is. I have been unfairly penalized by a Case Manager and I want this case reviewed by a different Manger, just someone who would listen and take ... Latest reply by Steven987

I'm in need of advice on how to handle reviews for my most recent guests. They were excellent guests whom I would recommend highly; they were here for 5 days, based on 4 reservations because they wanted "one more day" several times. Airbnb seems to be ... Latest reply by Gail600

YOU ARE SENDE MONEY TO A ACCOUNT ENDED IN ----3924THATS NO ARE ONE OF MS ACCOUNT\PLEASE RETURN THE MONEY TO AIRBNB Latest reply by Gordon0

This past few months have been like a roller-coaster of emotions for me, I assume that for many others too. I have started writing about this several times but never finished, sometimes thinking no one will really care, others put off for fear of being ju... Latest reply by Helen427

This morning I received a call and verification code from Airbnb that I didn't request. I logged into my account to find 4 different sessions I didn't recognise, 3 from march and April in China, and one from this morning when I recieved the verification c... Latest reply by Yadira22

My sister who was an airbnb host has apssed away and I need to deactivate her account . I have no access to her logins so need help to do this . Please advise Latest reply by Yadira22

I have tried contacting them over and over on this, as I meet all the requirements but each week passed and nothing. They just kept telling me to wait til May 31st and here I am, JUNE 2nd, no email. I am starting to wonder if this is a real fund or just a... Latest reply by Sarah977

What are my options .Horrible smell in my guest suite wafting up from the bathroom . Definitely something dead and I have guests arriving on Saturday . The bloke had a look last night with a torch but couldn’t see anything.We live near the river and so do... Latest reply by Ria16

My AC is about to give out. We have it on life support, but expect it to fail any day. Now, I’m order to cancel a guest and have it replaced (it’s 100 degrees F outside) I have to provide documentation BEFORE of the service. This is impossible. The AC com... Latest reply by Vicky383

Hi, Since I have a very flexible cancellation policy, many of my cancelled bookings do not qualify for the financial help offered by Airbnb. The cancellations were clearly cancelled because of Covid-19 but since my guests cancelled within their cancellat... Latest reply by Sarah977