Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst...
Latest reply by
Elisa
I have a potential guest trying to book my place next month. Apparently, they are verified by Airbnb and meet all my qualifications but the customer claims to be receiving the following notice: CHOOSE ANOTHER PLACE TO STAYas part of our commitment to you...
Latest reply by
Antra12
Hi.I am contacting you concerning two recent bookings I just made through Airbnb. I am very new to this, and I did a mistake booking two places at the same time for dates I am not sure we will be there. Can you please help me? I cannot afford the cancella...
Latest reply by
Helen3
We booked a month at an apartment in Austin for our 30-year old son who was returning from a job in Louisiana. When he arrived the front door was half open. Not unlocked - the door was OPEN. He walked inside to see what was going on. There was red wine sp...
Latest reply by
Anonymous
Hello everyone,
We haven't had a poll in the Community Center for a while, so we thought it was about time and I'm quite intrigued to see the results! The Product Team would love to hear your feedback relating to the guest email messaging feature. Thi...
Latest reply by
Robin4
Hi! So when I moved in the address that was given to me was not the one on the websight. They have given me a room without a kitchen and have decided to charge me more if I want my own. My bed has had 5 screws missing in it since I moved in 3 days ago and...
Latest reply by
Helen3
Hi, TL;DR: I need a lawyer who can help me file charges against Airbnb. I am a host, and my payout method is in pending status for more than two months. In these two months, I managed to host guests and make more than $2,000. However, this money is stuck...
Latest reply by
Ian-And-Anne-Marie0
Hello everyone, I couldn't find any previous threads on this topic, so I thought I put this forward to the community. In a nutshell:We have a strict cancellation policy. Someone booked in January for a weekend in February.The day before her arrival the r...
Latest reply by
Bridget228
To my surprise I received today a automated warning that I don't meet the criteria for maintaing my superhost status: I only have completed 7 stays instead of 10! I have also had 37 cancellations due to COVID-19!
Latest reply by
Sarah977
Chicago issued an emergency travel order Thursday directing anyone who visits one of 15 states in the U.S. currently experiencing a rise in coronavirus cases to quarantine for 14 days. Chicago Department of Public Health Commissioner Dr. Allison Arwady sa...
Latest reply by
Sarah977