Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Melisa176

We had a great guest who has already booked another stay. I don't really look at the nitty gritty on every review each time I get one and I assumed that he had left 5 stars with everything because he booked another stay immediately and seemed super happy ... Latest reply by Sarah977

Guest was to check in yesterday. I have self check in. Last night I go to look at payouts and see that the reservation is showing as cancelled by Airbnb. This reservation was made about two weeks ago. This is not a security reason cancellation- those look... Latest reply by Mark116

Please someone help me! I’m receiving lots of spam messages from different accounts with the same request . Even though i declared the spam they’re sendimg me messages from other accounts. What to do? @Airbnb ... Ia can’t do it anymore...

gostaria de saber como funciona se nossas propriedades forem reservadas com cartão de crédito falso/roubado. O airbnb assume a responsabilidade pelo valor ou recebemos um estorno da quantia da reserva em nossa conta bancária, e somos nós mesmos quem arcam... Latest reply by Liv

Why were guests who cancelled before March 14 due to Covid-19 able to get a full refund (claiming it after March 14) but these cancellations are not included in the 25% refund to hosts from Airbnb?

I have questions regarding Airbnb's policy for hosts being able to cancel upcoming reservations until May 15th as outlined in one of their coronavirus articles in the Resource Center. Here is the pathway and the paragraph from the article "Answers to you... Latest reply by Mike-And-Jane0

HiHope you can help me, I just want to clarify some of the stuff coming from Airbnb.Re compensation, is this only if there is a cancellation within my normal cancellation period of 5 days which is being waived by Airbnb due to Covid.if my understanding is... Latest reply by Mike-And-Jane0

Is the "Economic Injury Disaster Loan" officially available for hosts? I read the press release from the Airbnb CEO asking for support for hosts from the US government, but I am unclear if hosts are officially eligible to apply. Does anyone have a verifie... Latest reply by Elaine192

@Airbnb Noticed considerable conversations regarding AirBNB, cleaning opt out program... Just found this article RE: Four Seasons Hotel, avg room rate $500-$1200/night. They are leading the charge to create industry best pratices. Excerpt from nbc news ar... Latest reply by Debra300

It seems that as guests we are bound by strict cancellation policies these days, but they do not seem to apply to hosts. Some of us were and are counting on reservations we made well in advance, made plans and spent money around them, only to have hosts ... Latest reply by Mark116