Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst... Latest reply by Pierre3460

Hi all, I have a question and couldn't find any relevant answers online: when you have one common account as a host and as a guest, if you, for example, receive a bad rating as a guest, will that affect your host rating too? Or vice versa? Are the ratings... Latest reply by Gordon0

Hello all, I just wanted to wish everyone that celebrates it a happy Memorial Day. For those that haven't heard of it, this is a United States National holiday for honoring and mourning the military personnel who have died while serving in the United Sta... Latest reply by Jessica-and-Henry0

I have a reservation that was due to start late March, and because of the lockdowns the trip has been delayed multiple times. Each time it gets delayed again, I message the homeowners to make sure they're okay with the date change, then try to make the ch... Latest reply by Michael4969

If I am a cohost on a listing where the host’s communication with guests is not good and they cancel on guests will that reflect on my superhost status on my personal listing?!? Latest reply by Sarah977

I have had a guest asking me that he can't book because I don't have check in time set which sounds strange to me. I checked my listing settings and found the check in time to be "Not Set" while I clearly set it to be 4pm to flexible on all the listings. ... Latest reply by Ian-And-Anne-Marie0

I booked accommodation through Airbnb for 34 days (starting 25/5) on 16/5. It was for an internship in that area. On 21/5, I received word from the company that they had withdrawn from my internship due to safety concerns regarding COVID-19. I let my host... Latest reply by David6871

Looking for a rental in Old Naples Latest reply by Sarah977

Dear Community, As far as I understand, bookings accepted after March 14 cannot be cancelled free of charge and penalty (losing superhost status) even if guests cannot come due to COVID-19-related causes such as travel restrictions (cf.https://www.airbnb.... Latest reply by Sarah977

Please support or decline to support the petition for Brian Chesky to step down for:1. For overriding the cancellation policy and forcing hosts to act as travel insurance and fully refund guests from mid-March to mid-April2. For extending the full cancell... Latest reply by Jasmin483

Hello, It’s first time when I am writing here ! I am devastated! I am a host on Airbnb and I had some guests last night who vandalized and destroyed my house. I have damages more than $3000. I was trying to involved Airbnb to help me in this situation but... Latest reply by Jessica-and-Henry0