Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst... Latest reply by Rebecca

AirBnB I booked had a door to the garden that would not shut. Opened a case, was told to was 24hrs for a response. This would mean sleeping in an unsafe AirBnB where anyone could walk in. Spoke to the host, they took me to another villa, this one had no... Latest reply by Sarah977

Over the last couple of days I have received three requests ALL from new accounts in mostly non identifiable languages interspersed with bits of English ALL asking for the same dates and ALL asking me to contact them outside of AirBnB. I declined for obv... Latest reply by Sarah977

I just spent 1/2 an hour trying to help a guest book through the site. Meanwhile I was on hold with Airbnb trying to get help. When I finally got through to them they took one look and said, "Hmmmm, how can I tell you this without giving you information a... Latest reply by Maxine33

Long story short: guest booked one of my smaller places For one night to “propose to his wife” Upon arrival, he said it was “too small” so I offered him a free upgrade to a much nicer, larger home. He was grateful and appreciative and promised a glowin... Latest reply by Sarah977

Anybody else getting lots of SPAM enquiries from people who can’t speak English properly, claim to be foreign medics and provide their phone number to contact them outside Airbandb? Also had one swearing quite a lot - is very unnerving... Latest reply by Elisabeth40

I posted earlier but somehow post was removed, I am looking for answers. As a host I am trying to provide the best service for my guests. I have tried getting answers via airbnb messenger, but no one appears to be using this on airbnb support side. I also... Latest reply by Andrew1964

Dear fellow airbnb hosts in Sri Lanka,As you may know, the Sri Lanka Tourism Authority is considering a date of 1 July to re-start the tourism industry assuming that the pandemic situation remains under control. They have issued a document titled ‘ Operat... Latest reply by Maulie0

To all photographers based in Massachussets, do you have any idea when can we resume with our photography businesses?This includes our Airbnb listings, but also our photo jobs outside of Airbnb. (I don’t have a studio, I do outdoor, but for those who do i...

I used my Superhost voucher on accommodation in Slovenia. When I had to cancel due to COVID19 I received information that I would receive a travel voucher for the cost less my $100 voucher. The correspondence also indicated I could use the voucher up un...

I am disappointed that there is no system of reply when submitting a view to 'feedback'. For a general policy decision, those that answer our emails cannot give an answer, so I submit here what I have written: My guest with a reservation 3rd - 9th July, ... Latest reply by Sarah977