Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst... Latest reply by Rebecca

Hi, I am a host and I have a booking June 27th-4th July. I am very concerned & confused as is my guest, my holiday let is in Wales and we now know we will not be allowed open for business by this time. My question is does my guest have to cancel by t... Latest reply by Linda2858

Hey guys! I'm a top local Superhost from Charleston, SC and I'd like to see if there's other hosts globally that want to get on a call to discuss how they've been dealing with COVID as a host. I'm interested to see how you've mitigated the challenging ca... Latest reply by Ryan350

Any developments on Airbnb's extenuating circumstances cancellation policy? As far as I understand it runs until May 15 for hosts and June 15 for guests? I've cancelled all of my guests for June but now I need to cancel my own travels that were due to sta... Latest reply by Gordon0

For non-antipodean folk on this forum, of which there are many, April 25th is an important commemorative day in both Australia & New Zealand. It is ANZAC Day. For those not in “the know”, ANZAC stands for Australia and New Zealand Army Corp, which serve... Latest reply by Marg11

I have a late June cancelation due to Convid19. Elderly quests from Scotland can not fly in. I refunded the full reservation. Airbnb is not. I think Airbnb should refund their fees as well. Airbnb should not be in the business to taking advantage of old p... Latest reply by Sarah977

So, in the era of Covid 19, I decided that instant booking wasn't for me. I just want the chance to have a bit of information about who's coming and where they're coming from.My place is definitely a good option as it's a separate house and in a rural are... Latest reply by Sally221

Hi there we are brand new hosts and a bit green behind the ears. I accepted this booking but now I am a bit worried. I had a potential guest contact me with MANY long questions. This all seemed odd to me but as I think everyone is scamming me, I asked m... Latest reply by Anonymous

Hi, I set up a personal Airbnb to use for work travel. i used my company email and corporate card, but my own name and ID. I since left and now noticed that my old employer logged in and cancelled a trip that was booked before I left. is this legal? Can h... Latest reply by Sarah977

We had a great guest who has already booked another stay. I don't really look at the nitty gritty on every review each time I get one and I assumed that he had left 5 stars with everything because he booked another stay immediately and seemed super happy ... Latest reply by Sarah977

Guest was to check in yesterday. I have self check in. Last night I go to look at payouts and see that the reservation is showing as cancelled by Airbnb. This reservation was made about two weeks ago. This is not a security reason cancellation- those look... Latest reply by Mark116