Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ...
Latest reply by
John8769
I have a strict cancelation policy which only offers a 50% refund. My guest canceled because her son's wedding was canceled. How do I give her a full refund?
it is not real.. it live in the future, not now nor the past, since a repeated past is considered a future.. any how danger is real,, it really are true and deadly.. first, covid test us through our immune system.. then our nerve next they will test our ...
I had people a Guest staying at my home from Spain who left mid reservation due to the conditions in Spain. I also had my largest reservation of the year for a huge town event cancel before the March 14 date as they were coming from Hong Kong who had alre...
Latest reply by
Mike-And-Jane0
Hi all. Wondering if there is an option anywhere to request a larger deposit for loner than 30 days. Some of us fall under a different set of state laws for guests 31 days or more. I’m open to long term guest but not without a normal deposit that a long t...
Latest reply by
Jessica-and-Henry0
Airbnb touts its new multi-million policy to help hosts experiencing cancellations. The reality is that it will only help hosts with a "strict" policy. I have lost all my reservations over three months (here in Brooklyn) but guests are canceling well in a...
Latest reply by
Sarah977
Hello, all, For bookings made before March 14th for check-in dates after April 14th, it seems that Airbnb is steering both guests and hosts towards the “future credit” cancellation option. I say this for the following reasons: 1) The “Ask host to cancel...
Latest reply by
Anonymous
Since I joined airbnb 4 years ago I have been a superhost. Due to corona I have lost bookings since February.Reason for airbnb to tell me today that I am no longer a superhost since I didn’t have enough bookings. This company should be ashamed of the wa...
Latest reply by
Nanxing0
Hello, A guest canceled the booking, but did not indicate that it is COVID-19. That appears to be the case. Can our guest still change the cancellation and state the reason covid-19?If not, is there anything else I can do?The email in Airbnb states the fo...
Latest reply by
Linda108