Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Rebecca

Hi, it's the very first time we find ourselves in the position of having to decline a booking request, by someone with a dog. It says in our house rules that our place is not suitable for pets, and we do not wish to get minus points for declining request... Latest reply by Mark116

Hi all - trying to weather the COVID-19 storm like everyone else. We're single-rental-unit hosts trying to stay afloat amid mass cancellations, and put in an ever-tight position with AirBNB allowing for 100% refunds now until the end of May (and who knows... Latest reply by Heba9

Overwhelmed and a bit confused. I am the only host for 1 airbnb but am also a co-host for 4 other rentals. Would I qualify for Covid-19 relief fund for the property that I host totally on my own? We're all feeling it and freaking out, keep your heads up a...

I was able to book an Airbnb, but the host wants me to upload my ID to the airbnb website.I am trying to do so, but it requires I verify my phone number first. When I type in my number and get to the "enter 4-digit code" screen, I do not receive a text, o... Latest reply by Kaya39

I offered Moderate Policy on my listing. All the bookings for April and part of March was cancelled due to the Coronavirus, but they were cancelled outside the Moderate Policy time window, am I covered by the 25% cancellation support fund? I read on one... Latest reply by Max--Ceci-and-Guli0

I do not want to debate if the 25% check from Airbnb is enough or not necessary. I am more concerned on when they are coming. Airbnb did promise that they would let us know in early april the amount and when they would be sent. It is now 4/10 and I have ...

As many of you may know from the threads the last couple of weeks, I am very unhappy with Airbnb's response in regards to all the full refund cancellations and the lack of Host support. But, I want to give thanks to many of the Airbnb employees and their ... Latest reply by Robinson-Lee0

I had a semester abroad student booked with me for 6 months- he had to leave half way through his reservation and his reservation was not covered under the Cover-19 EC policy as it had already begun. Nevertheless, I could not ethically withhold 3 months o... Latest reply by Priyanka7

Hello everyone,My name is Sofia. I am conducting a research for my Master thesis. The research focuses on Airbnb's impact according to residents and users perceptions.Those of you who have stayed at an Airbnb appartment in Athens please spare two or three...

First I have to say that I am a little gobsmacked by the hosts complaining about not getting full cancellation fees. Every guest we had reservations for April and May has cancelled. Why on Earth would I want to charge people a fee for either obeying tra... Latest reply by Jonathan1257