Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Andres-Fernando1

This seems an odd time to ask hosts to do that, does anyone else have thst instruction on their listing? Latest reply by Sandra126

CEO @brianchesky mentioned "over 50 listening sessions" in the apology video - has anyone taken part in these listening sessions? I haven't seen a single invitation to a listening session. Latest reply by Sandra126

if we have cancellations due to COVID, are we allowed to claim the loss of that rent as a tax deduction? This would be for occupancy dates during the "shelter in place"if we rent our property to first responders at a discount/free, can we claim the differ...

I understand that hosts must issue fill refunds for the covid crises bookings.I have one cancellation already completed, and several more pending. I would like to see all the details of the cancellation I issued before issuing the rest. I can not find the... Latest reply by Huma0

I want to make a callout to some other owners who have contractors working for us. If you have the means to help, we need to think of them also. I've been supporting our exceptional cleaning contractors, as they are on very hard times right now. If I get ... Latest reply by Catherine2252

Yesterday one of my regular customers tried to book my house for his work crew and the reservation was blocked and the guest was advised to book a hotel (with a link provided). He was booking for a whole week, had a long string of 5star reviews, was over ...

Is there a way for a host to give a guest a future credit? I have a guest who doesn't want to cancel outright, just have a "credit" toward a future stay, but they don't have set dates yet. I don't want to just move the booking to some random future date... Latest reply by Linda108

All hosts. Extending the Extenuating circumstances policy for the coronavirus (COVID-19) to 31st May is totally unacceptable. The offer of 25% payment to hosts is not enough and should be 50% as per my agreed cancellation policy. Once again Airbnb has tak... Latest reply by Gordon0

I'm reporting what seems to be a scam from the following email about a flat in Sintra Portugal Cathleen Ethel • cathleen.ethel@gmail.comHi there, Thank you for your prompt response and for your kind email. If you are still interested I agree to rent it... Latest reply by Luana130

I just read and listened to message from our CEO. Then read the details and the fine print. For the Superhost fund, it’s being limited to those Superhost with a two listing limit. We have invested our retirement funds to be able to have 6 listings. We h... Latest reply by Irma-and-LJ0