Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Rebecca

We had our booking for 17th April cancelled by the guest because of Covid-19, but Airbnb doesn't want to give us the 25%. We are quarantined since March until May, there wasn't any other reason for the cancellation. We ask Airbnb to reconsider.

Hi hosts! I’m applying for Covid-19-related financial hardship (SBA loans, relief programs, etc. and must declare “loss of rental income” from Covid-19-related guest cancellations. The challenge is, I can’t seem to find the original payout amount nor nigh... Latest reply by Toby3

The three monkeys say; We'll get through this together! Latest reply by Sarah977

Hi everyone Just want to share my experiences with you I tried to rent room in mississauga around 5 oclock afternoon on 7 of april 2020 after too much hassles the host give me finally I booked it and figured it out it's a basement and washrooms are not in... Latest reply by Sarah977

I am in total shock. This article from CNBC perfectly explains what's going on: https://www.cnbc.com/2020/04/07/airbnb-guests-complain-its-hard-to-get-coronavirus-refunds.html In short, if a guest cancels with the COVID Ext. Circumstances policy, not only...

Hi, Just got downgraded from the Superhost status and have just sent Airbnb the following message as to why they are appraising hosts in the Corona/Covid period. Would appreciate if other hosts shared their experiences. Ram ------------------------------... Latest reply by Sally221

I have been hosting in Berlin in two different apartments for 7 to 8 years. Airbnb has been good to me overall - but in recent years one can really feel a decline in custome service to hosts, and they have tightened their grip on hosts and tend to fogive... Latest reply by Helen3

Dear All I had a chat with a lawyer friend of mine. He believes that AIrbnb had absolutely no legal grounds to declare coronavirus an extenuating circumstance and push the entire burden on the hosts. I intend to file a small court claim. Was wondering if... Latest reply by Helen3

Continue button got deactivated that I can't finish refund process. I hope it is not intentional. I got error 500 message from airbnb.kr(korea) when I click "manage reservation".Please update about what should be done to have a refund voucher. Thank you Latest reply by Sally221

The Airbnb discussions relating to the extenuating circumstances policy demonstrate that Airbnb has lost considerable credibility. It’s a shame that the handling of the Airbnb extenuating circumstances policy was shockingly ill-conceived and poorly execut...