Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst...
Latest reply by
Elisa
Hello!! I am currently active duty military and have a trip planned for the end of May. Since I am in the military, I am not allowed to travel due to the extended Military Travel Ban. What should I expect when it comes to refunds? If it were not for the e...
Latest reply by
BearpathJohn0
A word of warning, I was one of the many hosts who were happy with what looked like the gradual change to making reviews fairer in the changes announced in December, in particularly with the new 'relevancy' requirement. I contacted AirBNB about some revie...
Latest reply by
Maria12246
May I wish all my fellow hosts and guests, positive vibes across this important period in many of our lives. A time when so many would normally travel to celebrate Easter or Passover with family and friends. For our agnostic or atheist members, these wish...
Latest reply by
Cathie19
Help!The Scottish Golf Open is cancelled therefore my guest wishes to cancel their booking. Totally fine but Airbnb has not returned my guests deposit. How do I get them to do that? Thanks in advance.
Latest reply by
Jessica-and-Henry0
I've sent customer service several emails regarding an extremely vulgar response I received from a Host! I've sent them screen shots, etc and they are ignoring me or telling me I haven't given them enough information. Not sure what else to do at this po...
Latest reply by
Mark116
Re your email on travel restrictions. Why would anyone in their right mind check with/follow information from the World Health Organization.? Tedros is a liar and a puppet for disinformation for China. This is the most corrupt organization in the world th...
Latest reply by
Helen427
Why does ABB keep over $500 when a guest cancels. But others is only keeps $200. This is crazy for times like these. Especially when the guest are law enforcement and if they leave they are out of work for 2 weeks after returning. I would like to give the...
Latest reply by
Sarah977
Good Morning, I have guests booked into my holiday home for the month of July (they booked in Dec 19). They have requested to cancel, I have agreed to give a full refund given the circumstances and knock on effect of the Corona Crisis. I changed my...
Latest reply by
Mike-And-Jane0
In light of the existential crisis posed by the COVID-19 outbreak to the short-term rental industry, a few hosts and MBA students at the University of Chicago are looking to put together resources to help short-term rental hosts navigate and emerge from t...