Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Elisa

This thread is started for example responses - as we have gotten little support from AirbNb corporate on how to respond to guests that ask for 100% refunds. Rather than first suggesting guest understand this is a "community" and to help their fellow commu... Latest reply by Sarah977

Just thought I'd leave this here. https://www.youtube.com/watch?v=D4T1k9SJFds&t=259s Latest reply by Kelly149

So, we have a lovely 450 year old cottage in the Kent Countryside which we let out on Airbnb. It is quite popular with most weekends let out and we have maintained a five star rating. Although we love some 400 miles away we have a regular cleaner and a ... Latest reply by Kate867

I have had two bookings cancelled because of Covid-19 and expect many more to cancel. Those up to 14 April got a full refund and I expect that policy will extend to cover many more bookings.As my house is now empty - I rent out a whole house to large gro... Latest reply by Emma690

Dear fellow Community Centre & Abb users across the miles here in Auckland, New Zealand where we are towards the end of summer and start of Autumn. Soon it will be Spring & Summer in your parts of the world where the worst of Corona virus/ Covid19 has str... Latest reply by Quincy

I'm currently staying at a place, sharing a flat with the host, on a long term basis. We arrived 2 months ago, and were due to stay until end of April. However, following the recent outbreak, we need to change our plan asap : my host has lung issue since ... Latest reply by Anonymous

Do not at present refund guests if you are a UK host. Airbnb should have insurance to cover this risk. The are passing their liability to hosts. Latest reply by Jonathan1257

Good afternoon, My name is Frederic. I booked for 12 pers. a villa in Phuket to celebrate New Year 2019. Unfortunately, our stay and experience were far away from what we could have expected...The Host Kevin, appeared to be just a staff of a promotor. We...

Is any reason why the system is not permitting new reservations? Latest reply by Sarah977

today I received my 20th cancelation, and according airbnb policy: Last week, we reached out with an explanation of our extenuating circumstances policy, which allows hosts and guests to cancel eligible reservations in certain circumstances without charge... Latest reply by Mary312