Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst...
Latest reply by
Elisa
Airbnb touts its new multi-million policy to help hosts experiencing cancellations. The reality is that it will only help hosts with a "strict" policy. I have lost all my reservations over three months (here in Brooklyn) but guests are canceling well in a...
Latest reply by
Sarah977
Hello, all, For bookings made before March 14th for check-in dates after April 14th, it seems that Airbnb is steering both guests and hosts towards the “future credit” cancellation option. I say this for the following reasons: 1) The “Ask host to cancel...
Latest reply by
Anonymous
Since I joined airbnb 4 years ago I have been a superhost. Due to corona I have lost bookings since February.Reason for airbnb to tell me today that I am no longer a superhost since I didn’t have enough bookings. This company should be ashamed of the wa...
Latest reply by
Nanxing0
Hello, A guest canceled the booking, but did not indicate that it is COVID-19. That appears to be the case. Can our guest still change the cancellation and state the reason covid-19?If not, is there anything else I can do?The email in Airbnb states the fo...
Latest reply by
Linda108
Why does Bob & airbnb want me to cancel his reservation instead of him just cancelling it himself or airbnb cancelling it themselves (as they have done in the recent past without even informing me)? I cancelled and gave a full refund without knowing the r...
Latest reply by
Sandra126
I would like to see the amounts that I would have received from each of the guests that I had bookings for but had to cancel due to Covid 19. I was able to see them under details until they were issued a refund. I would think losing the exact number of ...
Latest reply by
Susan17
Even those host who has been defending BnB for its decision to give full refunds cant possibly still think they are doing nothing wrong can they?I mean this is wrong no matter how you look at it. By just allowing the host to issue a 50% credit voucher al...
Hi all In case you haven't seen this, I received this email this morning. Congress passes legislation to help hosts. Learn how to apply for support. "Hi Michelle, Last week I asked you to join us in urging Congress to include the Airbnb host community in...
Latest reply by
Nina69