Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst...
Latest reply by
Elisa
A guest booked today, to stay tonight. Guest is brand new to AirBnb and has no reviews. Guest said they want a getaway, even though they are local. We are in New York. The governor has issued an Emergency Order mandatory stay-at-home order for all people....
Latest reply by
Mike-And-Jane0
So whats up with the guest cancellation request that I have been getting. Up until yesterday I would get an email saying the guest canceled and was given a full refund, now the last 5 has been a guest cancellation request, stating that the guest wants to ...
Latest reply by
Clara116
After listening to the speech last night, I was left with a perception that I would be getting 25% and $10,000. For the first time in a few weeks enjoyed my dinner and felt the taste of it, I made business decisions that night based on my perception. In r...
Latest reply by
Susan17
I’m shocked at the negative response, ranting and raving about how much assistance hosts will receive and if Airbnb is “making out” on the backs of hosts and guests. This is an unprecedented, dynamic situation. It’s fluid. When the pandemic hit and I lost...
I saw several posts about others having this issue but I am still confused. Can no one book me? I had a small student group coming in from out of town to self isolate. How is that a problem for Airbnb? Message said they could not book due to Covid-19. I a...
Dear community, Over the past couple of months I have been pleading with Airbnb to help solve a problem that arose due to my sudden departure from China in early Feb because of Coronavirus outbreak. In a nutshell - I left airbnb property in China without ...
Latest reply by
Denys33
I’m confused by this screenshot provided by our guest: https://imgur.com/a/DeAMgt1. The reservation, for early May, was made prior to March 14. When canceling they are given three options: 1. $0 refund - host cancellation policy applies 2. Travel credit ...
Latest reply by
Jessica-and-Henry0
I had 7 cancellations so far in the approved time frame. Do I have to apply in some way or is Airbnb just gonna figure it out and send me a deposit? Thanks!MashaNew York
Latest reply by
Sarah977
I have a BnB in Christchurch, New Zealand. As a consequence of the COVID-19 situation a neighbour complained to the council about my BnB. My BnB is an entire residential property. In Christchurch that is considered non-compliant use by the local council. ...