Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Alex

Ho prenotato un appartamento a Milano da domani 08/03 fino alla fine del mese, per lavoro. Può’ essere che a causa del coronavirus non si possa raggiungere Milano. Nel caso, ho diritto al rimborso ?Resto in attesa di riscontro. Saluti

Hello you guys I would like to draw your attention to the current state of corona virus in the world.You are the only company that does not stand alongside the hosts in such a difficult situation The airlines save the money, the booking company and Expedi... Latest reply by Sandra126

Hello everyone, my first time posting so yesterday I was going g through all my review...we have 627 5 star 14 4 star and 2 3 starso I went through the 4 start and 2 off them were 5 star for all 6 categories but yet still 4 star 10 were 5 star for 5 out o... Latest reply by Emilia42

I have 10 days to appeal but I’m not even sure what my rebuttal would be. I’m in a condo(1 of 6 units in the building) they said someone else in the building already has a permit. Can anyone point me in the right direction in terms of fighting this? Or ma... Latest reply by Michelle53

Guest hit the wrong stars and wanted to give us 5 stars but hit 4 stars. Latest reply by Emilia42

As a Host I am tired of being the Insurance Policy for Guests. Most all Other travel companies like VRBO offer guests trip insurance which relieves the Host of any potential last minute losses. The policy states the Guest will get a full refund and the ...

Hello. I need your help.I receive any massages from deferent people who ask me to contact with them out of airbnb they give me phone number. I didn’t answer them, because I think this is spam. And airbnb is blocked my page.please let me know what can I do... Latest reply by Helen3

Hello Can you help me please...?? Latest reply by Sarah977

Hi,As outbreak of pneumonia from China, some of customer from China or close to Wu Han city customer. We would like to cancel the reservation. Is it okay to do it? Will it have any penalty? Latest reply by Sandra3811

I have a guest who booked a month ago for a reservation that is supposed to happen in three weeks. The guest is in the US and so is my Airbnb. He is telling me he’s worried about traveling now and asking if he can postpone the trip. I have a strict cancel... Latest reply by Etoile1