Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst...
Latest reply by
Elisa
I tried reaching an @Airbnb customer service representative, but instead was forced to send a message. Airbnb claims that it’s because of reduced workforce because of the virus... So apparently answering customer service phone calls... a service that is ...
Latest reply by
Anthony1092
I have a multi-family in Detroit I bought a while back that I would love to rehab and put into good use. What if Airbnb offers stimulus loans and/or grants for hosts on the platform to rehab the city of Detroit and help out this part of our country right...
I am looking for other hosts to share their feelings about how Airbnb responds to our requests for help. I have been hosting for over 5 years and have noticed a significant decline in Airbnb customer service especially when dealing with hosts. I am watc...
Hello
I can appreciate how busy you must be so I hope I won't be taking up much of your time, I'm just looking for some clarification.
We booked an Airbnb in Lisbon, Portugal from the 23nd of April till the 6th of March and we had to cancel due to Covid ...
Latest reply by
Sarah977
I will need a refund on my trip will I get it. Cannot travel between health concerns and travel restriction set by govern. Please advise I have canceled my trip. Need to know how to get this done.
I agree that it is irresponsible for someone to make a reservation and then not so much as make an attempt to reach out to the host regarding a cancellation. I think in that case the extenuating circumstances policy should clearly be written that you be a...
Latest reply by
Sarah977
If anyone at Airbnb actually reads these boards, can you please tell us what will happen to our superhost status? I have gone from 70-80% occupied to 0% for a while. We had to keep our neighborhood clear until 4/18. We have nothing after that, becauseit w...
Latest reply by
Robin129