Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst... Latest reply by Rebecca

Why is Airbnb responding as a guest in messaging between guest and host?

We have just started running an AirBnb for the first time in San Diego. A few months ago when we were setting up our listing AirBnb did not collect and remit taxes on our behalf, but it says now they do. We have a TOT tax certificate but we aren't sure wh... Latest reply by Jackie570

I think its safe to say that a large number of host are upset by the way AirBnB has treated it's host. Their actions have left no doubt what little respect they have for host, where the host stand with them or how little they care about the financial burd... Latest reply by Jackie570

Due to the extenuating circumstances and the pandemic with the CoronaVirus, me and my guest have decided to cancel our trip that was scheduled for 4/3-4/5/20. However, the host will not refund our money. I’ve reached out to several contacts with no help r... Latest reply by Ute42

I am sure all other Australian hosts have woken up this morning to a lot of cancellations due to the new requirement that all international travellers must self isolate for 14 days. In my case my bookings were from UK, Canada and France - a total of 86 d...

I have written to AirBnB thus: Good day I'm afraid I can not continue to do business with an organisation which so totally disregards the interests of its partners. In the morning I will examine the cost implications of this disastrous policy. Clearly, I... Latest reply by Josie-and-Carl0

A few thoughts: As my little apartment is only 50 miles north of the Ground Zero outbreak in Kirkland, you can bet we're worried. I've had two cancellations so far and yes, both are due to COVID-19. I'm not too nervous ... yet. And in my instructions fo... Latest reply by Kristi5

I think Airbnb is demonstrating that it hasn’t got its hosts in any consideration. This should be a shared effect. Guests get 100% refund and the hosts nothing. I got several cancellation for this month, and not one email from Airbnb explaining their chan...

Looking for a bit of advice, I’ve been hosting Airbnb for a few years and never any major issues. I require a $300 deposit and have a strict no smoking policy. But a month ago I made a rental to a first time Airbnb guest who was very pleasant and polite a... Latest reply by Van-and-Leigh0

An Unexpected Error has occurred. Your request failed. Please contact your system administrator and provide the date and time you received the error and this Exception ID: 37FF74E2.Click your browser's Back button to continue.Return to my original pageAir...