Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst... Latest reply by Paula

I just tried to post about this on a current COVID thread (no posts since Friday, seems odd since we are in a crisis). Airbnb provides terrible customer service on a normal day; this crisis shows just how bad they really are. Hosts with a certain dollar a...

I feel I am alone out here. I can see hosts writing about feeling treated unfairly by Airbnb allowing guests to cancel bookings and getting full refund up to 14 April (extenuating circumstances policy dated 13 March). But is there no host, like me, who wa...

Can someone help me with the phone number please

Amidst all the coronavirus/cancellation madness and hosts who've been waiting for months for paypouts, there are still good things happening. I wanted to share the review I got from my most recent guest. I hope you all understand that I'm not posting this... Latest reply by Laura2592

I think it's horrible that AirBnB has the audacity to host a contest giving away a million dollars when they don't take care of the hosts which fuel there business. I am very upset that I chose a refund policy, amongst 6 choices, to protect myself, and i...

This is meant as a brainstorming thread. Using a real-life situation as an example. I have a friend who is a single mom and supports herself and her child as a bartender. She also rents out a room in her apartment through Airbnb and sells items she makes...

@Stephanie @Lizzie This new full refund policy is hitting hosts really hard. Why penalize hosts to carry the full financial burden of cancellations? We have seen 3 cancellations so far. Traveling is still a choice people can make. If Airbnb want to force...

Try using this link... a petition regarding Airbnbs unfair policy to refund 100% to guests ... please sign and share. http://chng.it/T7YGPMbLVN

Hi,I'm looking for some guidance regarding AirBNB's "extenuating circumstances" refund policy. Can you please let me know what your understand of the new refund policy on early departure during COVID 19, if they checked in before the 14th March 2020.Thank... Latest reply by Helen3

Hi all. we are desperately planning to travelto Canada for the birth of our son in May via surrogacy. We are currently in London,UK and want to travelto Toronto this weekend. Does anyone know if any AirBnB would accept us for self isolation for 14 days. W... Latest reply by Helen3