Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst... Latest reply by Elisa

My guest is supposed to check in tomorrow. But he messaged me that he needed to delay his trip because his kid’s school is closed due to coronavirus. He needed to take care of his kid. I agreed to move his schedule to a later time specified. But about an ... Latest reply by Donald194

Good day, fellow hosts Are you all suffering from AirBnB’s recently announced extenuating circumstances policy? I have written to AirBnB in the following terms, and await a response: ”Good day I'm afraid I can not continue to do business with an organisa...

Airbnb has sent my guest an email stating that because of an "incident in Bradenton Beach " they will be allowed to cancel with a full refund or credit. Within the hour I had 3 cancellations. What irks me is there is ZERO, NADA, NONE incidents of Covid-19...

Today we got a new situation. We had a guest who after receiving our checkin instructions which remind him we are a shoeless house and a few other reminders about not using the side door to exit(because guests always leave it unlocked) he canceled because... Latest reply by Juan63

Does "14 day rule" for taxes include cancelled nights?For example, I rented out a room for 15 nights and one of the night was a cancelled one (for which I did get money since it was a late cancellation).It this considered 14 days or 15 days?

Airbnb just announced ANY guest can cancel penalty free for any booking within next month? How are hosts going to survive? What can we do to pay our mortgages/rents/bills. @Susan17 @Sarah977 https://twitter.com/airbnb/status/1238912532691259395?s=21 Latest reply by Sabrina627

I have had two cancellations this morning for American guests, for which Airbnb has issued full refunds. I have carefully read the Extenuating Circumstances policies, and also the email I received saying I "could" if I "wished" grant full refunds for COVI...

**bleep** covid19 is making people freak out and over react. I get emails like this from airbnb... Your guest Emily can't stay at your place anymore because of the COVID-19 affecting Lithia Springs. There aren't even any cases of the virus here! Sure, th...

Nevermind his isn't covered yet since his check in date is April 15th and it currently only applies to April 14th. I noticed that the dates for what is covered are different on the Hosting Dashboard (April 1) when you log in and on the Extenuating Circum...

this seems to be the biggest unsolved msytery and now i am a victim of this error and cannot book i reached out too airbnb twice and was told to contact my bank who told me my card are good, does anyone know why this happens?