Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst...
Latest reply by
Elisa
Hello everyone, my first time posting so yesterday I was going g through all my review...we have 627 5 star 14 4 star and 2 3 starso I went through the 4 start and 2 off them were 5 star for all 6 categories but yet still 4 star 10 were 5 star for 5 out o...
Latest reply by
Emilia42
I have 10 days to appeal but I’m not even sure what my rebuttal would be. I’m in a condo(1 of 6 units in the building) they said someone else in the building already has a permit. Can anyone point me in the right direction in terms of fighting this? Or ma...
Latest reply by
Michelle53
As a Host I am tired of being the Insurance Policy for Guests. Most all Other travel companies like VRBO offer guests trip insurance which relieves the Host of any potential last minute losses. The policy states the Guest will get a full refund and the ...
Hello. I need your help.I receive any massages from deferent people who ask me to contact with them out of airbnb they give me phone number. I didn’t answer them, because I think this is spam. And airbnb is blocked my page.please let me know what can I do...
Latest reply by
Helen3
Hi,As outbreak of pneumonia from China, some of customer from China or close to Wu Han city customer. We would like to cancel the reservation. Is it okay to do it? Will it have any penalty?
Latest reply by
Sandra3811
I have a guest who booked a month ago for a reservation that is supposed to happen in three weeks. The guest is in the US and so is my Airbnb. He is telling me he’s worried about traveling now and asking if he can postpone the trip. I have a strict cancel...
Latest reply by
Etoile1
Hi Everyone! I've been reading all day on issues similar to mine, but decided to ask if anyone experienced our specific situation. We've been hosting for about 5 years with our family home and after tons of 5-star reviews and being successful, decided t...
Latest reply by
Sarah977
I had a recent experience with an airbnb "representative". Who said they ran and organised tons of Airbnbs for "clients" locally. I booked and paid for the room, talked to the representative on the phone (as they mentioned was part of their screening pro...
Latest reply by
Ken1917