What hosts are saying

    I just encountered the very worst customer service experience in all the 3+ years that I have been Hosting with Airbnb. The representative asked for my info to verify my account and just as always, I provided the information that he requested. He went on ... Latest reply by Maia29
    Hi, we recently had a situation of a similar nature. A gal booked a room for 2 adults, neglecting to mention her child, to avoid paying the fee for the 3rd guest. The first night she and her husband fought loudly to where I nearly felt the need to ... Latest reply by GFood0