Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst... Latest reply by Elisa

Hi, I have got a confirmed booking for tomorrow even though I did not accept it and since the guest demands doesn’t match my space I need to cancel the booking but while cancelling it says the host must call to cancel in progress reservations. Need an ins... Latest reply by Sarah977

Need to speak to customer Service Latest reply by Helen3

i just had text message offering collaborating in airbnb, the text is in dual languages: russian & english. it says " Hey. I can reserve all the free dates with you. Interesting? Then go to my telegram channel and read all the details! telegram channel @... Latest reply by Sarah977

Hello, i have always wondered if someone has already had this happen to them and what to do. If a person books my chalet for 4 people (max is 6 people) and when they check in they bring 3 extra guests (they only booked for 4) how do i know that they are a... Latest reply by Luana130

I am looking for advice as to how to handle future guests and their potential subsequent reviews when they give you glowing comments and 5 stars in each category, but then rate their stay 4 stars overall? How is that even possible? It affects my rating (c... Latest reply by Susan17

A few times guests mark 1 guest when they know they have 2. One has even told me oh I forget. BS no you didn't. So, what can I do? Latest reply by Tony-And-Una0

My guest is extremely late. What can I do? Latest reply by Helen3

Hi I’m Tuyen from Smiley apartment. Can you please help me to cancel the reservation code HMND43T2AQ Latest reply by Helen3

Today I had a "booking" for a weekend in July. But in actual fact the message was from someone offering changeover cleaning services. I now have to decline the booking, does anyone know if this affects my Superhosts status? Thanks in advance Latest reply by Helen3

The lady that booked has brought a partner with her ( unpaid for) who was inebriated when he arrived, he has also bought a carton of beer with him though they are only here two nights. They are now out for dinner, but am feeling very unsure about the who... Latest reply by Tom-and-Hayley0