Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst... Latest reply by Jodi601

This is a slightly unusual one. I have an AIRBNB guest house and live next door so I do all the cleaning. I currently do not charge a cleaning fee as my area is high volume tourist based and the market is quite flooded. AirBnB continue to try and lower pr... Latest reply by Sarah977

I group of guest checked in on Dec 24 and Checked on on Jan 1st. Once they left. I found my house was like robbed by someone. It was HUGE mess. I opened claim in resolution center right away on the same day. 1 week later, I received an email from Airbnb. ...

I am at a loss for how to review my previous guests who stayed about a week. I live in the lower unit of my home and rent the upper level. I am fully aware and prepared for hearing noise and such but these guests we a little excessive. There were all sort... Latest reply by Lisa723

Can someone help me find my overall 2019 tax statement to give to our accountant?

I was informed by a guest that my address on the Airbnb website is different from that on his email confirmation. I read somewhere on Airbnb that I can't make address changes on my own so I wrote to Airbnb Help Center twice to give them the correct ad...

I got a booking request from guest who doesn't have their ID verified (and I require it). If I accept this booking will guest be asked to verify their ID before making an actual reservation or am I accepting them as it is?

Hello. I couldn't travel with the corona virus. Canceled There's a reason for that. Latest reply by Rowena29

I am a remote host. A recent guest checked in around 9pm, and an hour later cancelled his booking. I have a strict cancellation policy. He came with two other people (my policy is a max of 2). The 3rd person has no place to sleep. He stayed the night d... Latest reply by Nirala0

I had a guest who was suppposed to check in Jan 15. At 9pm on Jan 15th, the guest sent a message saying she would not need the home and wanted a refund. I explained my Strict cancellation policy, and told her I would not be able to provide a refund other... Latest reply by Lee353

Its about time to show some support to hosts in light of the current Wuhan Virus crisis by at least circulating a announcement indicating any changes in airbnb's review of the 'extenuating circumstances' policy. While the entire world deliberates the issu...